Today's outages: Ecobee (Feb 27 update), Funimation, Pubg on PS4

Looks like PUBG users are having issues on PS4. Going by reports, the client is having update related issues.

Here are some reports:
https://twitter.com/jedikai1/status/1090803393453608962?s=19

https://twitter.com/JoshDan11111/status/1090798195582619648?s=19
https://twitter.com/Venom_Prophet/status/1090798069166280709?s=19
https://twitter.com/Bosstradamus/status/1090799445120176128?s=19

Meanwhile, here’s a workaround:

https://twitter.com/Priince_Paw/status/1090802326921768960?s=19

We are looking into more info, including an official word on the matter (if any). Will update the story with details soon.

Funimation not working

There are new updates that have been added at the bottom of the relevant sections in this story…

Now it’s coming to light that the Funimation app is down. Users are taking to social media platforms to report the outage. Here are some reports:

https://twitter.com/Acondria2/status/1090532122257969152
https://twitter.com/ToxicBlazeGames/status/1090530942366695424
https://twitter.com/chriscortezgon/status/1090529849553252352

Users are even reporting issues with app re-installation.

https://twitter.com/EricJame510/status/1090535580813844480

Team Funimation hasn’t said anything yet on its social media channels, but we’re keeping a tab on the matter and will update the story as and when more information comes to our notice. For what it’s worth, there was an outage earlier this month as well.

Ecobee down

Ecobee has confirmed their service has suffered a glitch. Meanwhile, users are taking to social media to share their experience about the ongoing issues.

https://twitter.com/Vijaynirm/status/1090468188838658049
https://twitter.com/CanucksFan80/status/1090460946210779136
https://twitter.com/travisrauh/status/1090460338397556736
https://twitter.com/BridgetMarieS/status/1090461289242071040
https://twitter.com/ReportOutage/status/1090448536817319936

The company is terming this as a “major outage”. Their status page currently has the following messages:

We are currently investigating the issue
Jan 29, 22:32 EST

We are continuing to investigate this issue.
Jan 29, 22:33 EST

The issue has been identified and we are working on a solution
Jan 29, 22:34 EST

So you see, the investigation part is done, meaning they’ve identified the root cause for this outage. Now the Ecobee team is working to fix it. It’s not yet known how much time it will take to fix this issue. If you are affected, rest assured, we’ll update the story as and when the problem is fixed.

Ecobee has been suffering with server outages quite frequently. Last week as well there was a server glicth, and one outage was also reported in late December. Here’s hoping this ongoing problem gets fixed soon and there are no more outages in the near future.

The issue has been resolved. According to Ecobee:

The outage with our thermostat backend has been resolved.
Jan 30, 00:16 EST

All Ecobee systems are operational now. See here.

There was another outage with Ecobee server today, but as it stands currently, the issue has been resolved.

We are currently experiencing an interruption to Thermostat Online Applications. Please be advised that ecobee thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. The ecobee app, web portal and third-party apps may be temporarily unavailable. Thanks for your patience as we are working to resolve this issue as quickly as possible. We apologize for any inconvenience and will keep you updated.
Jan 30, 15:51 EST

Resolved – The incident we were experiencing with Thermostat Online Services has been resolved. If you are still experiencing an issue, please try closing and reopening your web browser.
Jan 30, 17:05 EST

Ecobee is currently undergoing a scheduled maintenance, so if the service isn’t working at the moment, now you know what’s happening. Here’s are the status reports posted by the company:

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 02:00 EST

We’re performing scheduled renovations from 2 AM – 6 AM EST on Friday February 1st, 2019. Please be advised that ecobee thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. The ecobee app, web portal and third-party apps may be temporarily unavailable. Our apologies for any inconvenience

More info here.

Ecobee services are down again due to ongoing maintenance. More info here.

This story is developing….

WatchOS issue confirmed

Meanwhile, the Ecobee Twitter handle has confirmed a rounding issue with its WatchOS app.

https://twitter.com/ecobee/status/1090354386541395968
https://twitter.com/ecobee/status/1090359583992934400

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