Realme 3 Pro new update to bring yellow tint & EIS camera issue fix alongwith other improvements

Living up to their tag line ‘proud to be young’ and continuing their legacy of vigorous phone launches, Oppo subsidiary Realme unveiled the newest birds in the nest, Realme 3 Pro and C2 on April 22.

The mid-ranger device Realme 3 Pro is powered by Qualcomm Snapdragon 710 chipset, comes with VOOC flash charge 3.0, Hyper Boost 2.0 and Color OS 6.0 based on Android 9.0 Pie out of the box. The phone embraces 16MP + 5MP rear camera, 25MP selfie camera along with a 6.3-inch display.

After a successful launch event, as soon as users received the device in hands, they started chiming across social media platforms that device’s camera needs improvement.

In about a week’s time from launch, Chinese OEM started rolling out the first update to their latest smartphone. With firmware version RMX1851EX_11_A.12 the update (~180MB) brought along 960fps slow-mo video recording mode and other camera improvements.

But apparently, the update released by the company didn’t address a lot of camera-related issues that Realme 3 Pro users have been encountering. Instead of subsiding, complaints in fact proliferated, probably because more users began receiving their shipments.

Here are some of the recent tweets where users are still complaining about Realme 3 Pro’s camera:

And looks like, the company is prioritizing customer feedback to make all possible improvements and offer best of what they can. Reason being, a Realme’s R&D engineer recently shared a post at the official community talking about what all camera improvements they aim to bring in the next OTA.

Before getting to what they said in their current post, it’s worth mentioning that a few days back, the same Realme engineer asked 3 Pro users for their feedback regarding camera and the issues they encounter so that camera team can make the required improvements accordingly.

Introducing themselves as the Camera Effect QT for the Realme 3 Pro in their latest post, the Realme engineer said “we will improve camera effect through our next OTA.” Not only that, they also pointed out the camera problems that will be entertained in the upcoming update.

Going by what they said, the company is going to fix the

• yellowish tint of skin tone for the rear camera
• EIS effect of video recording in both 720p and 1080p
• skin tone issue in Nightscape Mode

Apart from the fixes, they plan to update the

• edge detection effect in portrait mode
• beauty mode

Users will also get to see improvements in 960fps slow motion effect. In addition, a face protection function will also be added to Chroma Boost mode along with enhancements in the way this mode works.

Based on the camera feedback that users shared, edge detection effect has been recognized to be the problem reported by majority. The Realme engineer shared that edge detection is difficult to attain as AI needs a good number of images to learn how to recognize the edge of the subject in picture.

Here’s how they explained it:

The portrait mode in smartphones actually imitates the one of DSLR cameras. The original effect is called “depth of field” which is an optical phenomenon caused by the camera lens. Therefore, the real depth of field is a physical effect which is influenced by aperture and focal length of the lens.

They further added:

However, when phones bring in this effect into their small camera lenses, we need to rely on a computational algorithm to imitate this effect. Edge detection is one of the most difficult part of this algorithm. The AI needs tons of images to learn how to recognize the edge of subjects.

That’s why they’ve invited Realme 3 Pro users to join the camera team’s WhatsApp group and share as many images with edge detection issues as possible. This way the team will be able to make the required enhancements and users will get a chance to talk about camera-related issues they face.

Just in case you are  also facing camera issues on your Realme 3 Pro unit, get in touch with the team through their WhatsApp group to give them one-to-one feedback. Here’s hoping this initiative turns out to be beneficial for both Realme 3 Pro camera team as well as the users.

NOTE: In one of our today’s stories we also talked about Realme 3 Pro enrolling in Android Q beta program, Android Pie beta schedule for Realme 2/2Pro,  U1, C1 and Realme 1, Digital Wellbeing and Hyper Boost 2.0 coming in the next update.

You can read the complete coverage by heading here.

And those of you interested in more Realme related news and stories can head here.

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