Google Messages not showing contact name for short code SMS, reportedly escalated to official support

Like Apple, Google has also built an entire ecosystem of applications and hardware. But both of them entirely differs in implication. For example, you know how closed the Cupertino giant keeps their gadgets, which isn’t the case from Mountain View.

Being an Android user, you might be aware of numerous Google applications. From Messages to Maps, the list contains many that we can’t simply avoid. And miserably, some of them do appear with irritating bugs every now and then.

Google doesn’t extend all their applications to non-Pixel devices, but even so, Messages is an exception. Irrespective of the phone, you can install it for sending and receiving texts. Now, many are finding it messy to deal with the app for the last two months. Have a look!

Having the same problem on my P4XL, since an update earlier this week. I’ve already sent feedback through the app. I have many short codes saved as contacts, but in the app, it just displays the code. When I try to save to the contact it allows me to save the number but still the message does not “connect” to the contact.

In addition, link preview no longer show and the setting for link preview crashes the app (also reported). Seem like this version is having a couple issues.
(Source)

Keep in mind that the issue we are talking about is exclusive to short code numbers. If messages from regular contacts don’t show up, you might be able to revert back to the normal state by clearing cache. Not the case here!

Recognizing SMS Short codes from Contacts in Messages
If I have an SMS short code stored in contacts, does anyone know how to get messages to actually show that name instead of the number? Assuming it’s a bug in messages and out of my control but hoping there is some trick out there I’m failing to find!
(Source)

Apart from all these reports, you can see many reviews (1, 2, 3) on Play Store referring to the same issues. Without the bug, Google Messages should display conversations like the way the following image depicts.

As of now, Google hasn’t released an official statement. However, a comment by a Silver Product Experts indicates words have already reached the developers. Let’s wait! Maybe, the next update could eliminate the chaos.

Note:- Have a look at our Google section for similar stories.

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