[Updated] Airbnb app & site down or not working? You're not alone, issue acknowledged

New updates are being added at the bottom of this story…….

Original story (published on Apr. 04, 2023) follows:

Airbnb is a successful service that revolutionized the travel industry by allowing you to find excellent options to stay at extremely affordable prices.

Users can reserve places either through the website or a dedicated app. But currently, they are unable to do so because the Airbnb app and website are down and not working.

Multiple reports indicate that Airbnb users cannot make reservations due to an outage on the platform’s servers.

Trying to reserve a house for the long weekend, and the site won’t let us book… for about an hour now.
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Hello! I’m trying to cancel a booking, but I need to do so in the next few hours so I don’t lose the full refund. If I can’t cancel due to the technical issues, will you extend the deadline? Thanks 🙂
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In addition to being unable to reserve places to stay, users cannot cancel reservations either. Also, multiple reports indicate that the outage has lasted at least 5 hours, which is a considerable amount of time.

it’s been at this for the past 5 hours , HURRY UP
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Yeah been trying to make a reservation for 5 hours as well….. hope the place I want is still available whenever this comes back up
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Fortunately, the Airbnb team is already aware of the situation and working to resolve it. However, there is still no ETA for everything to work normally again.

We’re experiencing some unexpected technical issues with the website and our developers are working to resolve it. Thank you for your patience and stay tuned for an update.
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We will update this story as events unfold.

09:05 am (IST): Airbnb team confirmed that the issue has been resolved. So, everything should be working correctly now.

10:46 am (IST): It seems that Airbnb users are again facing issues in the app, this time being unable to access their listings (they are missing or disappearing) and receiving errors (1, 2, 3).

Airbnb team recommended a potential workaround for both the website and the app:

Hi Peter, we recommend clearing the cache and cookies from your browser or load the site in an alternate browser. For mobile app, try to delete and reinstall the app before attempting again.
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However, a user reported that the workaround did not help.

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