The Vitality UK Member app, as some of you many probably know, allows you to track your vitality points as well as enjoy the active rewards. But the newest update – which lands just today – has broken the app. The Member app is now crashing while logging in and throwing an error notification.
It can be clearly seen under the Updated section of the app’s Play Store listings page (here)and the Version History section of the app on the App Store (here) that the Member app (both Android and iOS) received an update a few hours ago, and since then the crash-related complaints are proliferating.
Take a look at what some of the affected users have to say:
https://twitter.com/kate88bass/status/1088736266026446848
https://twitter.com/Morley171/status/1088725369438523392
https://twitter.com/GarySintillate/status/1088722809860304896
https://twitter.com/Richard_Edwards/status/1088723496342077440
https://twitter.com/Deanzweck10/status/1088719182513037319
https://twitter.com/Hedgeseeker/status/1088730146994049024
https://twitter.com/ozmosis79/status/1088732349746028545
Vitality UK’s word on the matter
As for the latest update on the matter, Vitality UK has officially confirmed the problem behavior, and are telling the complainants that:
We are aware of an issue with the Member App which we are working on as a matter of urgency.
https://twitter.com/Vitality_UK/status/1088738237395423234
https://twitter.com/Vitality_UK/status/1088731807393173505
We hope whatever’s causing the glitch will be fixed soon. And like always, we’ll keep you posted as and when that occurs.
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Dr. Aparajita Sharma
1261 Posts
A budding entrepreneur by profession, and a psychologist by education. As a founding member of PiunikaWeb, I am nurturing this firstborn with my sharp-eyed expertise and even journalistic writing when needed.
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