Today's outages: Dunkin Donuts app, Comcast email, Ecobee, Yahoo mail down and not working, YouTube sidebar missing

It was back in December last year, when we first highlighted reports that said YouTube’s sidebar has gone missing. Looks like the problem has reared its ugly head again. We are again seeing a lot of similar complaints. Take a look:

https://twitter.com/_Sangome/status/1092966980221456384
https://twitter.com/0lanterns/status/1092914321233973248
https://twitter.com/Jasmineemaii/status/1092890658212179968
https://twitter.com/acousticdonuts/status/1092876325629628416
https://twitter.com/RaphPatch96/status/1092840316808425475

Reports are not literally pouring in but have been consistent, which suggests the issue is affecting only a subset of users. For it’s part, YouTube’s Twitter handle has been suggesting some workarounds.

Clearing cache and cookies is one of them, and it has worked for some, but not for all. Here’s someone for whom it worked:

And here’s a report that says clearing cache and cookies didn’t change anything:

https://twitter.com/DekuLovesAM/status/1093014651284213760

Officially, YouTube hasn’t said anything on the matter, so we don’t really know if this is a known problem or not. But rest assured, we are keeping an active tab, and will update the story as and when we come across newsworthy information on the matter.

Until then, share your YouTube sidebar experience with us.

Yahoo mail issues and problems

While the YouTube issue still persists, now we are seeing reports from users of the Yahoo Mail service that say they can’t access the website for sending and receiving emails.

https://twitter.com/NatalieKimani/status/1093050696352575489
https://twitter.com/NatalieKimani/status/1093054420600922114
https://twitter.com/mungaikihanya/status/1093047416776024064

Report from at least one user suggested it could be a browser specific issue:

For its part, Yahoo has confirmed it’s a known problem and is currently being investigated.

Thank you! Our engineers are investigating this issue. While we cannot provide a specific time when the issue will be resolved, our team is working to correct it as soon as possible

Ecobee issues and problems

If you are currently facing problems accessing Ecobee services, we’d like you to know there’s a scheduled maintenance going on currently.

https://twitter.com/hsalomon82/status/1093060886439346176
https://twitter.com/ReportOutage/status/1093048666678534146

We’re performing scheduled renovations from 2 AM – 6 AM EST on Wednesday February 6th, 2019. Please be advised that ecobee thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. The ecobee app, web portal and third-party apps may be temporarily unavailable. Our apologies for any inconvenience!

You can check out the details here.

Ecobee services are down again due to ongoing maintenance. More info here.

Dunkin Donuts app issues and problems

Users of the Dunkin’ app are now reporting issues. Affected users say they’ve been automatically logged out of the app. Here are some reports:

https://twitter.com/SarinaRhoads/status/1093129059708616705
https://twitter.com/HeyItsJenay/status/1093122711537311744
https://twitter.com/BBKristina88/status/1093122412688879617
https://twitter.com/jlmercerMemere/status/1093122010241220613

Even their US website appears to be down. We’re keeping a close watch, and will update the story as and when we have more info on the matter.

Comcast email issues and problems

The Xfinity system email has been down for a significant amount of time now. Users are taking to social media to vent their frustration:

https://twitter.com/RLappin/status/1093128813976961024
https://twitter.com/ajcjillv/status/1093120322059018242
https://twitter.com/RobertAntonucc2/status/1093133237168340992

For its part, Comcast says the company is working hard to fix this outage.

We’ll let you know when there’s more info available on the matter.

Follow @PiunikaWeb

PiunikaWeb is a unique initiative that mainly focuses on investigative journalism. This means we do a lot of hard work to come up with news stories that are either ‘exclusive,’ ‘breaking,’ or ‘curated’ in nature. Perhaps that’s the reason our work has been picked by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and more. Do take a tour of our website to get a feel of our work. And if you like what we do, stay connected with us on Twitter (@PiunikaWeb) and other social media channels to receive timely updates on stories we publish.