[Updated] Spotify Canvas disappeared or not showing for some accounts, here's what you need to know

New updates are being added at the bottom of this story…….

Original story (published on Oct. 13, 2022) follows:

Canvas is an 8-second visual loop that appears in the Now Playing view in a vertical format instead of the album artwork on the Spotify app.

Music artists can add Canvas to any track, including their upcoming releases, and draw listeners in. It’s an innovative and intriguing approach for them to express their creativity.

But according to reports, some Spotify users are facing an issue where the Canvas feature has disappeared or not showing for them (1,2,3,4).

The Canvas feature has been accessible on some Spotify users’ accounts for months. However, it abruptly stopped functioning for an unclear reason.

After checking the settings section of the Spotify app, users discovered that they no longer have the option to toggle the Canvas feature on or off.

Some of them created new Spotify accounts, and those accounts had the Canvas function as well as settings to enable or disable it. However, the feature was still missing when they logged back into their original accounts.

It’s been a while since the canvas has been introduced and I personally have used it, but now there is a slight issue I face. The issue is that no matter what I try, I just cannot see the canvas option in my settings, now I know it’s a problem in my device, but I don’t know the exact problem, and I LOVE THE CANVAS FEATURE since it was introduced, and now, it’s gone.
Source

@SpotifyCares A couple of months ago Spotify stopped playing canvas video’s when listening to tracks. The option to enable and disable Canvas disappeared from my settings. How can I turn them back on again?
Source

According to a moderator on the official community forum, testing for the Canvas feature is currently ongoing. Consequently, it might become unavailable on some accounts.

So, it’s possible that this change hasn’t been rolled out to all accounts in your region yet. That’s why some of you can use Canvas after logging in with a different account.

That said, we will keep an eye out for the latest developments regarding the Spotify Canvas feature and update this story as and when anything noteworthy comes to our notice.

03:18 pm (IST): Some Spotify users report that ‘Canvas’ feature is missing or stopped working for them as of today (1, 2, 3, 4).

Note: We have more such stories in our dedicated Spotify section so be sure to follow them as well.

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