[Update: Dec. 1] Spectrum internet outage troubles many users

Going by reports populating Twitter, Spectrum is down and internet is not working as of writing this. This is happening for the second time in past couple of days.

Here’s a live outage map from Down detector showcasing the glitch in regions like Los Angeles, Orlando, New York City, Dallas, Charlotte, Chicago, Atlanta, Austin, Round Rock, Texas, Houston, Louisville, and Nashville:

To those complaining, @Ask_Spectrum (on Twitter) is suggesting to contact via DM.

Here’s what a user who got in touch with support has to say:

Just called and confirmed that most of Austin is experiencing an outage. No further information was able to be given to me. Fun times

Spectrum has finally spoken on the matter, as well as acknowledged the outage.

Customers located in the Austin, TX and surrounding areas may experience a full or partial interruption of services due to system maintenance updates.

Sadly, there’s no ETA for the fix as yet. We’re keeping a continuous tab on this and keep updating the latest development on the matter.

We are now getting to see Spectrum cable outage reports. Users say the Internet works fine but cable TV is not working and throws code error iA01. A screen similar to the following one can be seen:

What’s good is while responding to a user @Ask_Spectrum officially acknowledged the issue saying:

I can confirm that there is currently a service interruption affecting subscribers in your area. This could be causing a partial of full interruption of all lines of service.

There is a known issue for the services. We are working on the issue to get it resolved as soon as possible.

However, there’s no ETA for the fix as yet.

Apparently, the issue hasn’t been resolved for all, as mixed reports about internet and cable outage are still popping up.

BTW Spectrum has also officially acknowledged the NFL network showing alternate broadcasting glitch saying:

We are currently investigating reports of the NFL Network showing alternate broadcasting, we apologize for the inconvenience and thank you for your patience.

Looks like Spectrum is encountering an outage today as well. Here’s the live outage map:

A lot of Spectrum users have been complaining about internet outage for hours today as well. While responding to one such user who was mentioning it took almost a day to fix things up last time, Ask_Spectrum responded saying:

Hopefully service does not take that long to restore. I apologize again for the down time.

Spectrum seems to be down as of writing this. Here are some user reports:

Hey, Spectrum??? Could you not fucking shut my internet down for “maintenance” for an hour at midnight every single fucking night?
source

Listen, yeah I should be sleeping, but I’m not. And it’s fucking bullshit that Spectrum decided to go down right now. ??
source

Here’s a live outage map from downdetector which reflects the service is indeed encountering a glitch (in regions like Ohio, Melbourne, Florida, Michigan and others):

While reverting back to a user, @Ask_Spectrum reverted back, there’s maintenance going on at least in their region. When asked about ETA, they said, the service should most likely be restored by 8am. If not, in that case, users should contact them. Following are their exact statements:

I can verify that there is currently maintenance taking place in your area. You may experience a partial or full interruption of all services until these updates have been completed.

We have not been provided with an estimated time of completion, however, if your services have not been restored by 8am, please let us know and we can check on a status update for your area.

A different issue regarding black screen of different channels has now been officially confirmed by @Ask_Spectrum saying:

We were advised of an issue with a black screen on multiple channels in your area including the CW. Our system engineers are engaged and will be looking to resolve this as soon as possible.

Looks like Spectrum’s internet and cable issues are here to stay for long this time. According to a user shared info, there could be a maintenance till September 29?. In which regions specifically? Well, there’s no clarity about that as yet. Here’s what the user who got in touch with the support got to hear:

just called @Ask_Spectrum bc my internet is out & dude says down for maintenance until 29th. zero out my balance since your services not working.

Going by reports one Twitter and Downdetector, Spectrum internet outage is coming to light.

Spectrum is seemingly encountering internet glitch, once again. Take a look at what some users have to say:

Well idk if I’m going to be able to stream DBD tonight.
@GetSpectrum
went down for their monthly outage. Smh. Wouldn’t be spectrum if it didn’t have an outage at least once a month. source

@Ask_Spectrum
I’m currently in Bay Ridge, Brooklyn and my internet is down. It seems like there is always a hiccup during this time. What are you doing to rectify this?
source

Internet is down here in Tampa, Fl also. Truth be told (and I mean this is the politest of ways but)….you guys are a joke. I’m canceling first thing tmrw.
source

Down detector also reflects something similar.

There appears to be a maintenance going on as while reverting back to one such complainant @Ask_Spectrum said, the service should be back up by 8am.

Our apologies for the interruption in your service. Services are normally restored by 8am if not please let us know.

Spectrum is down as of writing this and a lot of users are complaining about internet outage. Downdetector also conveys the same, as can be seen in the image below.

Spectrum is down and not working for many as of writing this. Apart from proliferating reports on Twitter, Down detector also conveys the same.

We are again seeing complaints from Spectrum users in the US, especially in and around the NYC area. It seems to be another outage although we’re still waiting to see what the company support has to officially say on the matter. Meanwhile, DownDetector also shows a spike in Spectrum issues, especially related to the Internet service.

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Going by reports on micro-blogging site Twitter, it appears that Spectrum is down and not working for many as of writing this.

@Ask_Spectrum
is there an outage on Staten Island
Source

Spectrum has been down ALL. DAY. How are they going to jack my bill up and then constantly suck? Pouting face
Source

As usually is the case, the outage affects some of the areas. So you can check with the Support if your area is affected. Here’s is what they told one of the affected users:

I can confirm that maintenance updates are being conducted in your service area this evening. During this time, you may experience a partial or full interruption of all services. Although I’m unable to provide a specific time when as to w… https://bit.ly/3s1L9GZ
source

Looks like there’s again a sort of Spectrum outage as many users are complaining that their Spectrum service is either down or the speed is very very slow. Check out some of the compalints here (1,2,3,4,5).

New reports from Spectrum indicate that the team is currently working to resolve these issues afflicting its customers.

We are working to resolve issues affecting SportsNet LA. We apologize for the inconvenience and appreciate your patience while this is corrected.
Source

We shall continue to keep an eye on this and update as and when we get more info so stay tuned.

Spectrum has acknowledged an outage reported by users in Zip Code 90250. However, the carrier fails to provide an estimate for when the restoration of service will be complete.

Many Spectrum users have been facing issues with the internet and mobile service. Here are some reports for reference:

What’s going on with the app and my internet?? (Source)

@Ask_Spectrum trying to watch the @Dodgers game on TBS and it is very glitchy!!! Fix it!!!!!!! I’m in Signal Hill, CA (Source)

@Ask_Spectrum you pick a helluva night to go down.. You never disappoint (Source)

While the carrier didn’t acknowledge any outage, it seems that some individuals have also reported that the service is back to normal.

It came back up right after I tweeted you.. but thank you for the response I really appreciate 5. (Source)

01:54 pm (IST): Fresh reports on Downdetector and Twitter indicate that Spectrum internet is not working or down for many users.

@Ask_Spectrum is the internet down in Granada Hills, CA 91344? (Source)

@Ask_Spectrum internet is down in 91326!!!! (Source)

My home internet is down (Spectrum). At least it’s an outage and not an issue limited only to my network… (Source)

02:54 pm (IST): Moderate service outages have been detected by Fing Internet Alert in the past few hours in different regions.

01:23 pm (IST): Multiple reports from users on Twitter indicate that Specturm is still going througn a small outage in some areas. There’s no confirmation on the same from the company.

another spectrum outage. woohoo .. (Source)

@Ask_Spectrum of course when there’s gonna be a huge ps5 restock internet goes out (Source)

Internet outage in Indian Trail NC @Ask_Spectrum (Source)

12:05 pm (IST): Downdetector has seen a spike in the number of reports indicating that there’s an outage with Spectrum services. The carrier’s support hasn’t acknowledged any outage yet.

04:36 pm (IST): Although, the outage reports on Downdetector are gradually diminishing, still it seems that users are having problems with the service. And yet, Spectrum support has not acknowledged the issue.

03:18 pm (IST): Several users are still reporting issue with Spectrum. And the recent reports on Downdetector indicate that there is indeed an outage with the service.

Here are some recent user reports:

@Ask_Spectrum when is your service going to get better . Another outage in 4 days . It’s time to make a change and get a provider that actual cares And has the internet going without any issues . I pay 160 bucks a month for horrible service . I’m done with this (Source)

are you fucking serious? my internet has been out for hours and i pay you soooo much $$$$$$$ this is getting ridiculous (Source)

Playing Xbox and thought I got booted off by some irate 16 year old but nah it’s just a spectrum outage Face exhaling #spectrum #internet @Ask_Spectrum (Source)

10:03 am (IST): Fresh user reports on Twitter and Downdetector now suggest that Spectrum is currently down or not working for many.

While the support team is responding to user complaints, they have not provided any ETA as to when this outage will be resolved.

09:50 am (IST): Spectrum support has confirmed that the outage in some parts of LA is still a work in progress. Therefore, if you were wondering why your Spectrum internet is acting up, it should be addressed shortly if it hasn’t been already.

12:18 pm (IST): The recent outage with Spectrum is seemingly resolved as we haven’t come across any fresh user reports on Downdetector.

10:40 am (IST): Many users are again reporting (1, 2) that Spectrum is currently down or not working for them. Unfortunately, the support team hasn’t yet acknowledged this issue.

10:55 am (IST): It seems that the recent outage with Spectrum has been resolved as user reports on Downdetector have diminished.

06:17 pm (IST): According to reports on Downdetector, the recent outage with Spectrum has now been resolved.

10:24 am (IST): Some users are again reporting (1, 2, 3, 4) that Spectrum is currently down or not working for them. Fortunately, devs are aware and working to restore the service.

12:58 pm (IST): It appears that the recent outage with Spectrum has been resolved as we haven’t come across any fresh user reports on Downdetector.

01:30 pm (IST): Many Spectrum users are taking to Twitter to report that the service is down or not working for them. The company’s support is responding to some users saying that they’d look into the problem for them personally.

Our apologies on the service issue you are facing, we would like to look further into this situation and get it resolved as soon as possible. (Source)

05:44 pm (IST): According to reports on Downdetector, the recent outage with Spectrum has now been resolved.

02:07 pm (IST): Some users are still reporting (1, 2, 3) that Spectrum is down or not working for them. However, support team is yet to acknowledge this outage.

06:53 pm (IST): It appears that the recent issue with Spectrum has now been resolved as we haven’t come across any fresh user reports on Twitter.

10:28 am (IST): Fresh reports on Twitter indicate that some users are facing issues with the internet service. The company’s support hasn’t acknowledged any outage however.

@Ask_Spectrum would like to report an outage. This has been happening more frequently lately around this same time of day. (Source)

@Ask_Spectrum ETA of NYC internet service being restored? (Source)

10:29 am (IST): The lack of fresh reports on Twitter and Downdetector indicates that the widespread outage was resolved shortly after it began.

10:17 am (IST): New incoming reports on Twitter (1, 2) indicate that Spectrum internet is currently down or not working for many.

06:30 pm (IST): It appears that the recent outage with Spectrum has now been resolved as we haven’t come across any fresh reports on Twitter.

11:12 am (IST): Some Spectrum users were reporting (1, 2, 3, 4, 5, 6) issues with internet service around an hour ago. However, reports on Downdetector indicate that things have now been stabilized.

10:18 am (IST): A spike in the number of reports on Downdetector indicates that Spectrum is currently down or not working for many.

Apparently, Spectrum is aware of this outage and technicians are currently working to resolve it.

07:17 pm (IST): The recent outage with Spectrum seems to have been resolved as we haven’t come across any fresh reports on Downdetector.

04:14 pm (IST): Some Spectrum subscribers were facing issues (1, 2, 3, 4, 5) with the service a few hours ago. However, reports on Downdetector now suggest that things have been stabilized.

01:40 pm (IST): Some users were facing issues with Spectrum a few hours ago. However, reports on Downdetector now suggest that the service is recovering for most users.

08:50 am (IST): Many users say that they are facing internet issues on Spectrum and the TV service isn’t working as well. More on that here.

Internet and TV and phone been down or to slow to work … Called Verizon. Maybe time to switch (Source)

@Ask_Spectrum is internet down in Austin Tx? I have had no internet since 5pm. (Source)

@Ask_Spectrum after the network outage in Hillsborough. Computer is showing no valid ip configuration. Modem shows blue light for online mode but no internet signal (Source)

Spectrum has only acknowledged the issues with its TV app. There’s no word on a fix for the internet outage.

06:24 pm (IST): Spectrum support has confirmed that the recent issue with their TV app has been resolved. Also, reports on Downdetector have now diminished.

12:17 pm (IST): Some Spectrum internet users are still reporting (1, 2, 3, 4) issues with the service. However, things appear to have been normalized for majority of users.

11:07 am (IST): An instantaneous spike in the number of reports on Downdetector indicates that Spectrum is again down or not working for many. Furthermore, fresh reports of outage can be seen on Twitter (1, 2) as well.

06:40 pm (IST): The recent outage with Spectrum appears to have been resolved as reports on Downdetector have diminished.

11:20 am (IST): Spectrum subscribers were reporting (1, 2, 3, 4) issues with the service a few hours ago. According to reports, Spectrum Wi-Fi was not working for many.

However, reports on Downdetector indicate that the issue has now been resolved.

10:32 am (IST): Many Spectrum subscribers are reporting that the service is currently down or not working for them. Also, reports on Downdetector convey the same.

07:11 pm (IST): The recent outage with Spectrum appears to have been resolved as there are no current reports on Downdetector.

02:49 pm (IST): Spectrum subscribers were facing issues (1, 2, 3) with the service nearly two hours ago. However, things now appear to have been normalized as reports on Downdetector have diminished.

10:01 am (IST): Many Spectrum subscribers are reporting that the service is currently down or not working for them. Also, reports on Downdetector suggest the same.

07:46 pm (IST): Recent issues with Spectrum internet appear to have been resolved as reports on Downdetector have been diminished.

10:33 am (IST): Fresh user reports on Downdetector indicate that Spectrum is currently down or not working for many in several regions.

07:33 pm (IST): According to reports on Downdetector, the recent outage with Spectrum has now been resolved.

09:45 am (IST): It appears that some Spectrum subscribers have again started facing issues with the service as fresh reports can be seen on Twitter.

07:36 pm (IST): According to reports on Downdetector, the recent issue with Spectrum has now been resolved.