Paramount Plus audio description/narrator not turning off on Evil Season 2 Ep. 5 issue gets officially acknowledged (workaround inside)

Paramount Plus is the latest entrant in the on-demand video streaming niche. Launched in March this year, it is the replacement to CBS All Access.

The streaming service also gives you access to programs from BET, Comedy Central, Nickelodeon, The Smithsonian Channel, MTV, and CBS.

Recently, Evil Season 2 Episode 5 began streaming exclusively on Paramount Plus. The show debuted its first season on the CBS network.

Ever since the episode’s availability, users have reported that they are having issues with the audio. According to viewers, it is impossible to turn off the narrator when watching the latest episode.

The narrator/audio description feature is meant for the visually impaired. Initially, some Paramount Plus thought the episode started with storytelling, but that was not the case.

It looks like the problem is only limited to Episode 5 Season 2, with user reports suggesting that the audio in other episodes is working as intended.

@paramountplus fix the audio in the episode! It’s in audio description. There’s no way to toggle it off. I’m on Xbox and ios app. It’s on both devices. Send help!
(Source)

that’s awesome but the descriptive audio is permanently on with that episode on the Roku app. There’s no way to turn it off. Is someone going to fix this?
(Source)

Paramount Plus was quick to acknowledge the audio issue with Evil Season 2 Episode 5. The company says they are working on a fix. However, there is no ETA in sight.

In the meantime, some users have found a workaround for those watching Evil on Roku TV. If you cannot turn off the narrator, try changing the “Audio Track” to “Dolby Digital.”

Another possible workaround involves streaming Evil Season 2 Episode 5 on the phone, and casting it to the TV. This has also fixed the audio issue for some users.

#Evil Season 2 Episode 5. Fixed the SUPER ANNOYING audio description voice-over by changing the audio settings to Dolby Digital (DD). That only took way to long to figure out. @paramountplus not cool.
(Source)

Did the workaround fix the audio narration issue when watching Evil Season 2 Episode 5 on Paramount Plus? Let us know in the comments below!

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