New updates are being added at the bottom of this story…

Original story (published on May 12, 2021) follows:

Today, more and more people consume media online using the various available content streaming platforms, free or paid.

Platforms such as Netflix and Amazon Prime have seen increased usage due to ongoing global crisis that necessitates users to spend much of their free time indoors.

oppo_reno_10x_zoom_front_back
Oppo Reno 10x Zoom

With the increased content consumption on mobile devices, it is becoming ever more crucial to have Widevine L1 certification of the said devices.

Widevine L1 certification allows users to stream HD content from various platforms like Netflix and Amazon Prime videos, just to mention but a few.

Now, users of the Oppo Reno 10x Zoom report that Widevine L1 certification is missing on the devices and instead, they have to make do with the Widevine L3 that doesn’t support said HD content.

widevine l1 broken reno 10x zoom

Why oppo reno 10x zoom’s widevine is changed to L3 after last update of coloros 11..??
Source

There are reports from users of the Reno 10X Zoom from as far back as March this year (1,2,3), complaints about missing L1 certification.

In the latest update on reno 10x zoom i.e color os 11.1 android 11, widevine security level has been changed to l3 from l1 due to which not able to stream hd content on Netflix or other streaming services.
Pl. Patch the security update to l1 on this expensive smartphone.
Source

It looks as though these complaints have been heard by Oppo after all. This, as the company has moved to assure users that this is being looked into by the developers.

In response to one of the user complaints, Oppo Care’s official Indian handle on Twitter goes to say:

reno 10x zoom widevine l1 issue

Hi Amit, please be informed that we are aware of this and are working on the same to resolve it at the earliest. Kindly stay tuned with us and keep your device’s software updated. Thank you.
Source

With that, it is only a matter of time before users of the Reno 10X Zoom get a fix for this issue on their devices, or at least we hope.

Oppo has had a pretty solid run when it comes to testing and the deployment of Android 11 builds to its eligible devices. It is issues like this that hold the potential to taint an otherwise pretty good image.

We shall continue to keep an eye on this and update as and when we get more info so stay tuned to PiunikaWeb.

Update 1 (June 19)

01:00 pm (IST): The Widevine issue on the Oppo Reno 10X Zoom has persisted despite a bug-fixing update rolling out recently. Oppo says that they’re still working on fixing the issue.

oppo-widevine
Source

NOTE: We have these and many more Opo stories in our dedicated Oppo section.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Clinton Madegwa
1110 Posts

A cybernaut grasping at all things tech. Lover of Android, Linux, and custom ROMS. A nerd, a writer, an avid reader.

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