OnePlus 7/7T series double-tap to wake the screen not working issue after OxygenOS 11 acknowledged

Our modern smartphones have grown in size tremendously over the past decade or so. This slow but steady growth in size means that we have to find ways to improve usability.

We have seen software features that try to put functions lower on the screen to enable one-handed operations from the likes of Samsung and OnePlus and more.

To alleviate the need to have to reach out to the power button that is often located pretty high up the devices, we have seen double-tap to wake and double-tap to sleep becoming common-place in the smartphone industry.

Sadly though, this double-tap to wake feature seems to be broken on the OnePlus 7 and OnePlus 7T following the recent update to Android 11-based OxygenOS 11.

As I update for android 11, and oxygen OS 11 Double-tap to wake option is not working properly. I recently used Oxygen OS 10.0.3 this option was working perfectly there. Single tap to see clock on ambient display is not working at all.
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Affected users note that the double-tap to sleep feature seems to be working just fine but the double-tap to wake doesn’t work and even a factory reset doesn’t seem to fix this.

Double-Tap to wake and Tap to wake ambient light is not working from yesterday…. I did factory reset once to fix it… But still issue is same.. But double-tap to lock screen is working fine… So kindly help.
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As more and more reports continue to trickle in (1,2,3,4,5), it is worth remembering that this is not the first time we’re seeing this issue.

To recall, we saw some development towards this during the development stages of OxygenOS 11 for the OnePlus 7 and OnePlus 7T. Open Beta 4 for OnePlus 7 had a fix for this issue but looks like users are still experiencing this issue.

We have more on these builds, the OxygenOS 11 Open Beta 4 for the OnePlus 7T, and the Open Beta 3 for the OnePlus 7 in our dedicated posts and you can check them out for more.

Similarly, we saw reports that the Open Beta 3 for OnePlus 7 Pro and OnePlus 7T was supposed to address this issue. Sadly though, it looks like neither builds fixed this.

This issue seems to have caught the attention of OnePlus and in response to one of the user complaints, a OnePlus staff member goes to acknowledge this issue, noting the developers are aware of it.

We’ll definitely work on the issue reported and we’ll do our best to help you. We’ve got in touch with you via direct message. Looking forward for your response!

Our development team is currently working on it as every feedback is of great importance to us. will get back to you in case of any further updates.
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With that, it is only a matter of time before OnePlus fixes this OnePlus 7 and 7T double-tap to wake issue. At least that is what we hope to see. We shall continue to follow this and update as and when we get more info so stay tuned.

OnePlus 7 and OnePlus 7T users aren’t new to issues to do with the double-tap to wake feature. On OxygenOS 10, it took OnePlus a bunch of updates (1,2,3,4) to nail it.

NOTE: We have these and many more OnePlus stories in our dedicated OnePlus section so stay tuned to PiunikaWeb.

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