[Update: Released for Verizon units] Motorola backtracks One 5G Ace Android 12 update plans, not on cards anymore

New updates are being added at the bottom of this story…….

Original story (published on February 10, 2023) follows:

The Motorola One 5G Ace has a battery life of more than two days and a 6.7″ FHD+ display with HDR10 compatibility, which contributes in producing true-to-life colors.

Despite the fact that the Android 12 update has been available for some time, certain devices still don’t have it.

Well, there is a piece of bad news for Motorola One 5G Ace users.

Motorola has backtracked on its initial plan of providing an Android 12 update to the One 5G Ace smartphone.

Previously, the Motorola One 5G Ace was expected to receive an Android 12 update, but that all changed when a Senior MotoAgent disclosed that the plans had been scrapped.

The current OS upgrade to Android 11 will be the last update for the Motorola One 5G Ace, and it will not receive an update to Android 12. However, Moto applications will continue to receive frequent PlayStore updates.

This announcement has elicited a harsh reaction from device users, who believe that the updates were sluggish to begin with and that not receiving one has left them with a negative impression of Motorola as a brand.

We are just shocked… shocked, I tell you. We’ve all known that the people that trusted in this company enough to purchase this phone were being screwed over ever since it took more than a year just for it to be updated to a 2-year-old Android 11.
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This phone is not getting Android 12, that was probably decided 6-10 months ago. They never had the decency to tell their customers as you can tell by ‘Sandeep’s’ constant reply that it is coming. This company has gone down the drain since being acquired by Lenovo.
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The letdown is as great as the expectation for this release. However, the device has already reached the end of its two-year update support period. Also, some users were anticipating such news (1,2,3).

That said, we’ll keep track of the situation and will post an update if and when there are any further developments regarding the matter.

02:01 pm (IST): Verizon locked Motorola One 5G UW Ace is now getting the Android 12 update. However, it’s unclear when the standard model will receive this update and users aren’t happy about it.

Note: We have more such stories in our dedicated Motorola Section so be sure to follow them as well.

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