New updates are being added at the bottom of this story…….

Looks like some Microsoft 365 services are currently down. We are seeing a lot of complaints about an outage from Office and Outlook 365 customers. Take a look:

We're having this issue in the UK and now been informed that our clients are getting automated messages saying our email addresses are incorrect! Do you have any updates or time frame for this to be fixed? Could also do with not having an incorrect automated message being sent

— Turnstone Ecology (@Turnstonecology) January 24, 2019

https://twitter.com/WandileSihlobo/status/1088387916856991744
https://twitter.com/NeuwaysIT/status/1088380868400418816
https://twitter.com/uobservicedesk/status/1088380395660476416
https://twitter.com/GISHOISTS/status/1088380102063337472
https://twitter.com/emshimell/status/1088385592277286913

For its part, Microsoft has officially acknowledged the problem, saying they are working to fix it.

We’re investigating an issue where users can’t access their mailboxes through multiple protocols. More details are published in the admin center under EX172491, available to your Microsoft 365 admin

https://twitter.com/MSFT365Status/status/1088374207069720576

And here’s the message admins are getting from the company:

It is up to date admin side. pic.twitter.com/37xhRECf06

— Daniel (@djsmithuk) January 24, 2019

We are keeping a close eye on the situation, and will update this story as and when we have more newsworthy information on the matter. Until then, let us know your experience with these services.

While Microsoft has confirmed the outage, there’s no official word on how widespread the problem is. Online chatter, however, suggests it’s a worldwide outage.

https://twitter.com/Louise_Mchugh/status/1088383928778530816
https://twitter.com/robertbms/status/1088381318357020672
https://twitter.com/ECIJCB/status/1088384226905460737

This outage needs to be fixed asap especially because a very large number of businesses around the world use these services.

Look like the issue is getting resolved slowly, as we are seeing some reports from users that say the problem has been fixed for them.

https://twitter.com/kochkenneth1/status/1088378138835468288
https://twitter.com/RiserSGI/status/1088380028012974081
https://twitter.com/aspiandore/status/1088384078183890949

Microsoft’s notification to admins said next update would be provided at 11:00 AM UTC. We’re well past that deadline, and apparently there has been no update from the company’s end on the progress.

https://twitter.com/TMaryK007/status/1088392341604495362

Microsoft explains what happened:

https://twitter.com/MSFT365Status/status/1088434889014370304

Miscrosoft has offered two new updates in relation to the major update that happened last week. Take a look:

https://twitter.com/MSFT365Status/status/1088735473223286785
https://twitter.com/MSFT365Status/status/1089806375335743488

If you are still affected by this outage, let us know in the comments section below.

This story is developing…..

ING app not working

While the Microsoft Outlook/Office 365 outage is going on, we’re seeing reports from Australia that say the ING app isn’t working.

https://twitter.com/Dee83x/status/1088398013456777218
https://twitter.com/Burtdangas/status/1088394953934290944

The company hasn’t said anything about this outage yet, but we’re keeping a close watch on this problem as well. Will update the story with relevant information as and when we come across anything newsworthy.

This story is developing…..

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