[Updated] ING outage: ING Australia app and website down, online banking, mobile app, phone line service and cards affected

There are new updates that have been added at the bottom of the story…

ING Australia seems to have suffered a major outage today. Users complain the ING app is down, meaning they aren’t able to access any services through the app.

Here are some complaints on Twitter:

https://twitter.com/CJCau/status/1134032874393333761
https://twitter.com/Tropadise/status/1134038548808519681
https://twitter.com/theslackse/status/1134034265119682560

The financial institution has confirmed that their systems are experiencing issues at the moment.

Hi there, Just letting you know we’re experiencing an unexpected outage on our Online Banking, Mobile App, Phone Line service and Cards. We’re sorry for the inconvenience this is causing. Our IT team are investigating it right now and we hope to have the service back up soon

https://twitter.com/ING_Aust/status/1134040013220401153

We at PiunikaWeb are keeping a close tab at the situation, and will be offering regular updates here. So keep checking back. Meanwhile, if you are affected by this outage, share your experience in the comments section below.

Update 1

The issue has been fixed:

https://twitter.com/ING_Aust/status/1134047978375618560

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