[Updated] Hulu looking into loud commercials issue but there's no ETA for fix, says support

New updates are being added at the bottom of this story…….

Original story (published on April 23, 2021) follows:

The Disney controlled video on demand subscription service, Hulu, has a lot of subscribers.

However, Hulu subscribers have been facing an issue with the commercials being too loud for quite some time.

Since this issue is not affecting only Hulu subscribers, the Federal Communications Commission (FCC) has stepped in to investigate.

The Commercial Advertisement Loudness Mitigation (CALM) Act governs loud television commercials.

Now, the FCC is asking consumers to share their views on the effectiveness of the CALM Act in preventing loud television commercials.

The FCC recently released a public notice regarding the same inviting consumers to comment on the matter.

So, those who are facing the loud commercials issue can use this link to share their views on the effectiveness of the CALM Act with the FCC.

Apart from that, Hulu has also acknowledged the loud television commercials issue and is working to resolve it.

However, Hulu Support has not provided any ETA for the fix so subscribers may have to be patient for some time.

For now, those who are experiencing the loud commercials issue can try tweaking their device’s volume leveling or night mode features if the device has any.

While this issue has been affecting consumers for ages, it is good that the FCC and Hulu are finally making an effort to resolve it.

Hopefully, the loud commercials problem gets addressed soon so that consumers can enjoy television without any hassle.

That said, we will keep tracking this for further development and will provide more details once new information becomes available.

07:07 pm (IST): Hulu support has confirmed that the team is working to address the issue through future work. Unfortunately, there’s still no ETA for the fix.

05:53 pm (IST): Many users are still reporting (1, 2, 3, 4, 5, 6, 7, 8, 9) the issue where they are getting higher or louder audio on commercials (1, 2, 3, 4).

In the recent acknowledgment, Hulu said that they are working to resolve the issue. However, they did not provide any ETA for the fix.

Our team is currently investigating similar reports of this behavior and we’re actively working towards a resolution. While we don’t have an ETA to share at the moment, rest assured we have all hands on deck working towards a fix. We appreciate your patience in the meantime! (Source)

03:06 pm (IST): Some users are again complaining (1, 2, 3, 4, 5) that the audio or volume during commercials is too loud as compared to the show they watch.

Luckily, Hulu support has acknowledged the problem and said that they are currently looking into it.

Sorry for any upset, Mícheál! Our team is looking into similar reports and is working to clear things up. We appreciate your patience for the time being! (Source)

06:19 pm (IST): Hulu continues to respond that they are looking into the matter despite the fact that almost two years have elapsed regarding the loud ads volume issue. But it doesn’t appear that a fix is near.

Sorry! Our team is currently investigating similar reports of the volume behavior. While we don’t have an ETA on a fix, we want to assure you that we’re looking into this. Thanks for your patience in the meantime!
Source

05:00 pm (IST): Federal lawmakers have proposed a ban on loud streaming service ads. If adopted, it will require the streaming services to lower the volume of ads to match the volume of TV show or movie.

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