[Updated: Sep 3] Google Pixel 2 XL camera not working issue after recent app update troubles users

New updates are being added at the bottom of this story…….

Original story (published on August 4, 2021) follows:

We all like it when we get updates on our phones. Not just system updates which aim to make our devices more secure or bring a few new features, but also app updates which often bring better app stability or new features.

As we know all too well, sometimes things don’t quite work right after updates. This is the same situation that a number of Google Pixel 2 XL users are finding themselves in after a recent Camera update.

According to reports, a section of Pixel 2 XL users are facing various issues related to the camera after a recent update of the app. These users note that camera performance has depreciated greatly while others aren’t able to access the camera altogether.

While some of these reports are only now surfacing, some users indicate that this issue has been afflicting their devices for almost a year now.

A quick scroll through the user reviews for the Google Camera app on the Google Play Store and you’re bound to come across sentiments from Pixel 2 XL users complaining about this issue.

Users who have tried to go through the basic troubleshooting procedure for such issues, including clearing cache and storage for the camera app, uninstalling the camera app update to revert back to the stock version have all hit a brick wall.

Users also report that reinstalling the update, rebooting into safe mode, and even factory restoring the phone all yielded no relief to this issue.

It remains unclear what exactly is causing Pixel 2 XL users this camera problem and Google is yet to issue a statement or acknowledge this issue.

We shall continue to keep an eye on this development and update this post as and when we get more information on the same. We can only hope that this issue is promptly looked into seeing as the devices are now out of warranty.

NOTE: We have these and many more Google stories in our dedicated Google section.

Months later, this issue continues to afflict owners of the Google Pixel 2 XL. Luckily, there might be a workaround. However, we cannot speak to the effectiveness of this workaround.

Featured Image courtesy of Stuff.tv

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.