Google launched its Assistant smart display i.e., Google Nest Hub way back in October 2018.

However, users of Google Nest Hub have been facing several issues related to no sound and screen burn-in.

Google-Nest-Hub-screen-burn-in-issue-Twitter
(Source 1, 2)

There are multiple threads on the Google Support community where users have been reporting that their Nest Hub units have the screen burn-in problem.

Also, there are even reports that indicate that the Nest Hub screen resolution and colors are not appearing properly.

Based on the large amount of such reports, it seems that the issue is widespread and needs to be addressed as such.

The resolution and colour on my google nest hub screen is going off.
Source

The screen on my Google Nest Hub has been getting what looks to be burn-in.
Source

Bought 3 Home Hub last year and all suffered screen burn during the span of a year.
Source

It has been used for 3 months….I got a screen issue. Is it a quality related issued or update related issue.if it is quality related, I never expected such a poor quality product from google.. if it is update relates pls help me .
Source

Screen-burn-in-issue-Google-Support-community
(Source 1, 2, 3, 4, 5, 6, 7, 8)

Nevertheless, there has been no official acknowledgement on the matter from Google so far and users are still awaiting a proper resolution.

Moreover, it is unclear whether the problem is indeed related to hardware or is mere software bug that can be fixed by the generic troubleshooting which is being given to users individually.

A Product Expert on the Google Support community has assured that there are no worries of screen burn-in as the screen is designed to stay on for a long time.

Product-Expert-response
Source

Another thing to note is that the issue has been around for quite some time as there are reports that date back to early 2019.

Google Nest Hub has a considerable number of users and problems like this does matter when it comes to user experience.

Hopefully, Google comes up with an explanation for the screen burn-in issue and provides users with a proper resolution soon.

google-nest-home-logo-inline-new

That said, we will be back with more such stories once new information becomes available so stay tuned to PiunikaWeb.

In the meantime, you can go through our dedicated Google section to get the latest updates related to Android and other products from the tech giant.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Deveshwar Bhardwaj
862 Posts

I'm a techy who is particularly fond of Android smartphones. A writer who usually finds himself on the other side of the spectrum. An artist who likes to sing and play the guitar. Also a photographer when in the mood.

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