[Aug 17 Outage] GCash down or temporarily unavailable? You're not alone

This story is being continuously updated…. New updates are being added at the bottom…..

Original story (published on March 29) follows:

Incoming is a service outage alert!

Is GCash down, not working, or throwing a “temporarily unavailable” notification ? Please be informed that the service is seemingly going through an outage which has got the affected users to route to micro-blogging site Twitter to highlight their concern.

Take a look at what some of those affected have to say:

awit gcash down
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Why is gcash down? Huh?
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Here’s the error that pops up.

A quick look at Down detector – a service that gives a realtime overview of outages and other issues – reflects GCash is encountering a glitch in some regions. Here’s a live outage map showcasing the same:

Coming to whether there’s an official word on the matter, well, it’s yet to come. But be informed, we’re keeping a continuous tab on the service’s social media and other official channels for more information.

So we’ll update this page with relevant info as and when we catch hold of any. In case you’re facing the problem discussed here, stay tuned for more updates.

Going by recent reports on Twitter, it appears the service is down again as of writing this. Down detector also conveys the service is having issues in some of the regions as can be seen in the live outage map below:

However, there is yet to come to an official word on the matter.

Here is the error that users are getting to see – “Sorry about this! We’re just fixing a few things. GCash is temporarily unavailable. We’re working on fixing this as soon as possible.”

GCash support on Twitter has finally acknowledged the problem. Here is what they have to say:

GCash App is temporarily unavailable. We’re sorry for the inconvenience. We will notify you once our services are back via our official social media channels or GCash Help Center. Thank you for your patience.

The GCash app has now gone down once again and the Down Detector has seen several hundreds of reports. There doesn’t seem to be any sign of an official acknowledgment but stay tuned.

is gcash down? pls i just want dinner
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i’m hungry and i’m supposed to eat but gcash is down
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Outage alert! Looks like GCash is down and not working for many as of writing this. Apart from the reports on Twitter, the Down detector also conveys the same (as can be seen in the outage map below):

What’s good is GCash support of Twitter has acknowledged the issue:

The GCash App and its services is temporarily unavailable. Our team is working hard to restore our services and we apologize for the inconvenience.

We’ll let you know once the app is ready for use on our official Facebook page.

12:25 pm (IST): New reports from GCash users indicates that the service is down yet again. The platform’s official handle has come out to acknowledge this outage.

Hi, @ejdangla. Thank you for reaching out. The GCash App and its services is temporarily unavailable. Our team is working hard to restore our services and we apologize for the inconvenience.
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Stay tuned to PiunikaWeb to be the first to know more about this developing story…

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