[Update: Xbox & Switch too] Disney Dreamlight Valley 'crashing on PS4' issue gets official acknowledgement

New updates are being added at the bottom of this story…….

Original story (published on September 22, 2022) follows:

Disney Dreamlight Valley is a fun and immersive adventure game set in the universe of Disney and Pixar characters like Ariel, Wall-E, Elsa and so on.

However, its constant issues related to game stability and progression in various quests (‘A Friendly Exchange’ or ‘With Great Power’) have negatively impacted the experience of its playerbase.

Disney Dreamlight Valley crashing on PS4

Lately, many players (1,2,3,4,5,6,7,8) have been reporting an issue where Disney Dreamlight Valley is crashing while playing on PS4.

All I want to do is play @DisneyDLV on my PS4 but it legit crashes at least every 5-10 minutes and is now unplayable. Like, I know it’s in early stages. But I did pay for it. I just want to play.
Source

I’m having trouble playing on the PS4. My game keeps crashing. Even exiting my character home crashes the game.
Source

i’ve been playing for about an hour and it’s crashed 6 times. i’m playing on ps4, i’ve checked for updates like it suggests but there aren’t any. is there anything else i can try? it’s becoming unplayable for me.
Source

The game crashes occur while doing almost anything like entering a house, opening the main menu and even while picking up a memory. It repeatedly throws a combination of two (CE-38700-8 and CE-34878-0) error codes.

This is incredibly frustrating for players as they can’t even sustain in the game for more than 10-15 minutes because it keeps kicking them out.

It seems that the issue started troubling players ever since the recent September 15 update.

Official acknowledgment

Fortunately, the developers were quick to address the Disney Dreamlight Valley crashing issue and said that the team is working on a fix.

Since there is no workaround to fix the issue temporarily, affected players will have to wait till the team comes up with a definitive fix.

We hope that the issue where Disney Dreamlight Valley is crashing on PS4 gets resolved soon.

We’ll keep tabs on further developments on the issue and update the article as and when something noteworthy comes up.

01:04 pm (IST): The upcoming patch for Disney Dreamlight Valley is said to bring optimizations on PS4. So we can expect this update to fix the crashing issue on PS4.

We’ve also got a TON of fixes coming (over 40!), including:
– PS4 optimizations
– Lightning VFX
– Quest: Unable to collect lightbulb
– Quest: Items stuck in store’s counter
– Switch audio distortion
– Rain doesn’t water crops
+ Much more! (Source)

04:50 pm (IST): Fresh reports (1,2) suggest that PS4 users are still experiencing crashing issues while playing Disney Dreamlight Valley. The developers are aware and working to resolve the issue completely.

Hi there! We are aware that some users are still affected by crashing issues and we are working on it
Source

04:28 pm (IST): Disney Dreamlight Valley support has confirmed that they are working to resolve the crashing issues with the game on PlayStation and improvements for the same are expected to arrive with the next update.

05:53 pm (IST): Fresh reports suggest that players on Xbox (1, 2, 3, 4) and Nintendo Switch (1, 2) are also reporting crashing issues with Disney Dreamlight Valley.

11:01 am (IST): Disney Dreamlight Valley support has confirmed that they are currently investigating crashing issues on Switch consoles.

Hi, Maya! Rest assured that the team is continuing to investigate further improvements for the crashing issues on Switch. Thanks for your patience and understanding. (Source)

Note: We have more such stories in our dedicated Gaming section so be sure to follow them as well.

Featured image source: Disney Dreamlight Valley

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