[Updated] Crunchyroll down and not working, users get 'unable to connect' on PS4 ('request failed, bad gateway 502')

There are new updates that have been added at the bottom…

Original story (published February 24, 2019) follows:

Looks like the Crunchyroll service is acting glitchy yet again across the platforms, including PS4 and Apple TV. Anime lovers as well as fans of the service are taking to social media platforms to report the outage.

Here are some reports:

@crunchyroll #Crunchyroll please tell us why you are having an outage… do please tell us if its a major DDoS attack again; and why would anyone DDoS you, by the way? Has your domain access been compromised, or whats going on? We need to know. Is our info at risk? Thank you
Source

Oh No Not Again Crunchyroll Is Down @Crunchyroll
Source

@Crunchyroll pls just wanna watch my anime😪
Source

Below is a screenshot of the error message those affected receive:

We’re trying to collect more info on the matter, including an official word from team Crunchyroll. So needless to say, we will update the story as soon as we have something to share.

Meanwhile, let us know your current experience with the service. Use the comments section below to share your thoughts.

Here’s what team Crunchyroll says on the ongoing outage:

Crunchyroll is experiencing intermittent site difficulties. Our team is actively working to resolve these issues. Please check with us later for more information on the situation, or follow us on our social media channels for updates in real-time.

While the service/site is down, you can read a useful discussion on Crunchyroll outages here. The discussion contains user comments from 2017 to 2019.

The site is up.

The service is down yet again, and users are mighty annoyed.

@Crunchyroll I demand money back for this month’s subscription. Your site is down too often & you do not deserve the fee.
Source

was able to watch Mob psycho then I refreshed page and said it was down again WTF
Source

Same thing here. Its getting annoying.
Source

We are looking for more info on this outage, and will update the story as and when we have more details.

IST 05:30 pm: According to multiple reports from Twitter, it seems popular manga, dorama, and anime streaming service Crunchyroll might be down. However, there have been no comments from the service provider on the matter so far.

is crunchyroll down??????
Source

@Crunchyroll your app is down
Source

IST 06:20 pm: It seems that the problem was fixed silently as Crunchyroll didn’t acknowledge any outage with the service, but there aren’t any fresh reports suggesting that the site isn’t working.

IST 05:30 pm: Fresh reports on Twitter and Downdetector indicate that Crunchyroll is currently down and not working.

@Crunchyroll hi I’m trying to watch Crunchyroll roll through my PS4 but it stopped working, is the app down or something? (Source)

Not crunchyroll being down Weary face aah I want to continue with one piece Sleepy face well well. Time to clean if I can’t watch it lol (Source)

When crunchyroll is down and you don’t know what to do anymore with your life (Source)

IST 11:21 am: The Crunchyroll service is now back up and running. This, if DownDetector reports are anything to go by.

IST 10:55 pm: New developments indicate that Crunchyroll is down and not working again. Many users have taken to Twitter and services such as Downdetector to report that the service isn’t working for them.

Nah why is Crunchyroll down…literally ruining a black mans night right now (Source)

IST 01:56 pm: Users are now reporting that the Crunchyroll service is now back and working perfectly again. Also, the reports on Downdetector have been reduced, so it seems that everything is now back to normal.

Crunchyroll is down. (Source)

05:59 pm (IST): Many users have taken to Twitter to report that Crunchyroll is down or not working for them. Moreover, reports on Downdetector also suggests the same.

02:07 pm (IST): According to reports on Downdetector and Twitter (1, 2), Crunchyroll is currently down or not working for many.

07:23 pm (IST): Reports on Downdetector now suggest that the recent outage with Crunchyroll has now been resolved.

04:23 pm (IST): Fresh reports on Twitter suggest that Crunchyroll is currently down or not working for many. Moreover, reports on Downdetector also convey the same.

06:05 pm (IST): According to reports on Downdetector, the recent issue with Crunchyroll appears to have been resolved. Also, we haven’t come across any fresh reports on Twitter.

12:49 pm (IST): Many users have taken to Twitter to report that they are currently facing issues with Crunchyroll. Also, a swift spike in number of reports on Downdetector confirm that the service is indeed down or many.

06:40 pm (IST): The recent outage with Crunchyroll appears to have been resolved as we haven’t come across any fresh reports on Downdetector.

01:57 pm (IST): Fresh reports (1, 2, 3, 4, 5, 6, 7) on Twitter indicate that many users are facing issues with Crunchyroll as the website is reportedly down and not working.

Downdetector also indicates that there’s an issue with the service. That said, the downtime is due to maintenance and should be up and running soon.

11:07 am (IST): According to reports on Downdetector, some Crunchyroll users were facing issues with the service a while back. However, it appears that things are getting back to normal as number of reports have diminished.

And if you are still facing issues, then clearing app’s cache might help.

05:53 pm (IST): Fresh reports now suggest that Crunchyroll is currently down or not working for a section of users.

10:07 am (IST): It appears Crunchyroll users have been facing issues with the service for a few hours. The company is yet to offer up any official explanation for the outage.

This is the second day in a row Crunchyroll users are reporting that the website won’t load.

sad crunchyroll is down 😭😭after so many hours (Source)

@Crunchyroll Is your website currently down, nothing loads for me. Just a black screen! (Source)

08:57 am (IST): Crunchyroll users can’t seem to catch a break. Once again, the service is down and not working according to reports on Twitter (1, 2, 3) and Downdetector.

The outage could be linked to the ongoing AWS outage.

01:02 pm (IST): According to reports on Downdetector, Crunchyroll is currently down or not working for a section of users.

07:30 pm (IST): The recent outage with Crunchyroll appears to have been resolved as we haven’t come across any fresh reports on Downdetector.

09:25 pm (IST): Multiple reports indicate that Crunchyroll is currently not working properly in Chrome browser (1, 2, 3, 4). Some users cannot access their accounts, while others cannot access the content.

That said, there is a potential workaround that could help you:

clear chrome history with first 4 options enabled and it will work
Source

04:06 pm (IST): Recent reports indicate that Crunchyroll servers are currently down for multiple users (1, 2).

10:00 am (IST): The service is up and running again.

Featured image logo source: Crunchyroll

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.