We understand service outages or breakage are pretty common. But when an outage ends up concerning a massive user base, it becomes worth highlighting. Something similar is happening with Co-operative Bank UK’s mobile application as of writing this.
A proliferation of reports across Twitter conveys the bank’s online banking – both via the app and the website – are down and showcasing a message stating “Mobile app unavailable” or “unavailable, call the phone number.” Take a look at what some of the complainants have to say:
Is there a problem with internet and mobile banking today @CooperativeBank?
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@cooperativebank I can’t access banking via the app or website. Any idea when this will be fixed. It isn’t intermittent, been this way since 7 am for me.
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@CooperativeBank Hi – cannot log into personal banking today (last 90 mins have been trying) in IE and Chrome
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Down detector also conveys teh service is going through a rough patch in some regions as can be seen in the live outage map below:
While reports continue to snowball, @CoopertiveBank has at least officially acknowledged the glitch saying:
We’re aware of intermittent issues with our online banking and our IT team are looking into this as we speak, I’ll be in touch as soon as I have any update.
We’re keeping an eye and will share with you the relevant developments as and when we bump into any. So keep a tab of this space for the latest info on the matter.
PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.
Dr. Aparajita Sharma
1261 Posts
A budding entrepreneur by profession, and a psychologist by education. As a founding member of PiunikaWeb, I am nurturing this firstborn with my sharp-eyed expertise and even journalistic writing when needed.
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