[Updated] Capital One down: app, website, online banking login, and 360 services affected

There are new updates that have been added to the bottom of the story…

Original story follows:

Looks like the Capital One bank is affected by an outage today. Customers are taking to social media platforms to share that the bank’s app, online banking, website, and 360 services are not working at the moment.

Here are some reports from Twitter:

@CapitalOne Access to my bank accounts still isn’t restored. Still can’t buy food for my baby. Still on hold with customer service after 35 minutes. Please fix this. (Source)

Going by reports, it appears there’s some sort of system update or maintenance going on.

We are looking for more info on the matter, especially official information from the bank itself. Will be updating this story in real time, so keep checking back.

A workaround that you can try to view your balance:

The only way I got it to work was by clicking on creditwise and letting that load up and then closing out of it and then I was able to view my balance (Source)

We are seeing reports of a similar outage today, with some complainants saying the Capital One app, website, and contact numbers are not accessible for them. Even the DownDetector service says Capital One is experiencing issues.

03:22 pm (IST): Some users are now reporting (1, 2, 3) that they are unable to see their checking or saving accounts on the app or website.

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