Adobe Premiere Pro 23.1 crashing or getting stuck? You're not alone (workaround inside)

‘Premiere Pro’ is one of the most popular tools in the Adobe product catalogue. The company promotes it as an ideal software for both hobbyists and video editing professionals.

But that doesn’t make it perfect. In the past, we have covered some issues reported by Adobe Premiere Pro users, among them the ‘Red Giant Universe’ connectivity bug, performance issues and more.

Adobe Premiere Pro 23.1 is the latest version of the tool, but it currently seems to be crashing or getting stuck for multiple NVIDIA GPU users. However, there is a potential workaround.

According to reports, the most recent update to Adobe video editing tool is behaving erratically on computers with NVIDIA GPUs (1, 2, 3, 4, 5, 6).

Multiple users are reporting situations like the tool crashing, getting stuck or behaving erratically. Problems can appear while trying to open projects or working on one.

Premiere Pro. App not responding. Nothing renders. No playback. Unresponsive leading to crash. HELP.

Premiere seems to have comepletely bricked it. No media files are able to load in any of the project bins. Sometimes they can be scrubbed through by hovering over them but opening them shows media pending.
Source

In some cases, the crashing issue is so severe that it affects not only Premiere Pro, but the entire PC:

Crashing and PC freezes

I’ve just started using premiere pro but all of the sudden my PC crashes. My main monitor turns off.

my secondary one is still on but I can’t do anything. Not even open task manager. The computer just freezes itself. It always happpens when I’m using premiere pro. While I’m editing or rending a video.
Source

That said, it seems that everything is related to a malfunction in the latest NVIDIA Studio drivers.

The Adobe support team confirmed on Twitter that they are aware of the bug and working on a fix, but there is no ETA yet.

Meanwhile, a member of the Adobe team confirmed on the company support forums that the issues are related to the latest NVIDIA Studio drivers update (not the gaming drivers). They also offered a workaround to fix it:

Other users that have NVIDIA GPUs seem to be having the issue. They have worked around the issue by rolling back GPU drivers to 517.xx or to an earlier version of Premiere Pro.
Source

We will update this story once relevant new developments related to the matter emerge.

Featured Image: Adobe

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