There’s no denying that the Samsung Galaxy S23 series of smartphones are popular. However, like any popular smartphone, the S23 series mobile devices are also prone to various bugs and issues.
If you are facing difficulties in using the fingerprint scanner or biometric unlock, then you are not alone.
Samsung Galaxy S23 fingerprint scanner or biometric unlock inconsistent or slow
Some Samsung Galaxy S23 users (1,2,3,4,5,6,7,8,9,10), allege that the fingerprint scanner or the biometric unlock is inconsistent. Users also say that the phone’s sensors take a lot of time to read their fingerprints.
And understandably, smartphone owners are only able to unlock their phones after multiple attempts.
A Samsung Galaxy S23 owner says that even though they can use the sensor properly without their screen protector, the problem starts while it’s on. Also, they are unable to manually adjust the sensor’s sensitivity.
Another smartphone user mentions that the fingerprint sensor on their new Galaxy S23 Ultra is not as effective as on the old mobile devices. They also add that it can barely detect their finger.
@SamsungMobile you seriously aren’t able to make the fingerprint scanner work on S23? Shame! Like seriously. I have no words for this disappointing experience.
Source
Why do the biometrics work so much worse on my new galaxy 23 vs my 4 year old S10?
Source
Those affected are now requesting Samsung to fix this annoying issue as soon as possible.
It is worth mentioning that some users on the web forums speculate(1,2,3,4,5,6) the main cause of this issue to be the screen protector applied on their devices.
It appears that the glass protector adversely affects the fingerprint sensor’s accuracy, let It be a new or an old one.
Potential workaround
Fortunately, we did come across a workaround that may help you get rid of the problem. Firstly, you should try registering your fingerprints after moisturizing your hands.
Alternatively, you can try re-registering your fingerprints with the screen protector on.
Having said that, we’ll keep tabs on the issue where the fingerprint scanner or biometric unlock is inconsistent or slow on Samsung Galaxy S23 series smartphones.
We will update the article as soon as we receive any new information.
Also, we have a dedicated Samsung Galaxy S23 series updates, bugs, problems, and issues tracker, so be sure to check it out.
Featured image source: Samsung.
PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.