[Updated] Hay Day not working, stuck on loading screen, or crashing on Android after latest update? Team is aware & working on a fix

New updates are being added at the bottom of this story…….

Original story (published on June 29, 2021) follows:

Hay Day is a popular farming game which has been available on Android since November 2013. The Hay Day Android app recently got an update.

However, it seems that the latest update has been inconveniencing Android users as they are facing some issues.

As per multiple reports, Hay Day is not working, stuck on loading screen, or crashing for Android users.

Many users are experiencing this problem after the latest Hay Day update which clearly indicates that the issue might be widespread.

However, an official workaround for the said issues is available for the affected Hay Day players.

According to support, affected users can try to clear the Hay Day app cache and data by heading over to the Manage apps section under Settings.

Also, users must select the Force Stop option before clearing the cache and data then install any available Hay Day update from the Play Store and restart the device.

While the workaround appears to be fixing the issues, the fix is only temporary as user reports indicate that the problems start occurring again after some time.

@hayday My game is still not loading. I have cleared the cache and data, restarted my device, and even uninstalled and reinstalled the app. Still not working.
Source

Did all of those worked. But when I close and went back to play issue occurred again
Source

It is unclear exactly why Hay Day is not working for Android users and the lack of a proper workaround or fix is further adding to their dilemma.

However, the issue has been officially acknowledged and the relevant team is working on a solution for the same.

Hopefully, the game developer, Supercell, soon releases a fix for the said issues so that users play Hay Day without any hassle.

That said, we will report back with more details as and when we get new information to share so stay tuned.

Hay Day has confirmed, yet again, that they’re working on a fix. According to the team, they’re preparing an optional update that should fix the problem for all Android users.

However, the update may take a couple of days to begin rolling out although the team is aiming to release it sooner.

Incoming is yet another status update on the matter according to which the team is waiting for the update to be approved, which may take some time. Here’s what they say:

We are working hard to fix the Android issues, We’re preparing an optional update to resolve this to make sure everyone can play again! We’re waiting for the update to be cleared and approved (this can take some time).

The Hay Day team has shared a couple of official workarounds or measures that Android users can take to fix the problem on their phones. Here’s what they team suggested:

For Android Users.
Please do a fresh install.
Delete the game, clear the memory cache, update any google system apps and then reinstall Hay Day.
Make sure version is 1.51.90! (Source)

Disconnecting the game from Google Play seems to be working for some players. Disconnect the game from Google Play to be able to play! (Source)

Some folks on Twitter suggest that if users download Hay Day via the Amazon App store, it will work as usual on Android phones. Here’s a detailed thread on Twitter that explains what to do.

Search for Amazon App Store on Google. Register, then download Hay Day from there.. (Source)

Just done it from amazon working fine thanks (Source)

Going by the reports circulating on the micro-blogging site Twitter, looks like Hay Day servers are encountering issues right now.

what it’s happening? the servers are down! I can’t see the newspaper (it’s in blank), neither my friends nor followers. please fix it, it looks pretty bad 🙁
source

Server Not Working Properly Please Fix
@hayday
source

If you’re wondering why Hay Day isn’t working for you, then don’t fret as you’re not alone.

Hay Day — via Twitter — confirmed that the game will be going under maintenance to prepare for the upcoming update. The game should be up and running in a bit.

Its Update day! We’re starting our 🛠maintenance🛠 to prepare for the update! We’ll be right back! (Source)

The new update is out and Hay Day players should be able to access the game without any issues. The update, however, may take a while to appear on your App Store or Play Store depending on your region, according to Hay Day on Twitter.

According to multiple reports, Hay Day servers are currently down, preventing players from accessing the game (1, 2, 3, 4, 5). There is no official acknowledgment on the issue from the developers yet.

03:49 pm (IST): Fresh reports on Twitter suggest that Hay Day servers are currently down or not working for a section of users.

However, Hay Day support had already informed users that the service will undergo server maintenance. So this explains the current outage with the service.

NOTE: There are more such stories in our dedicated Gaming section so be sure to go through it.

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