TSN Sports app reportedly broken or crashing & freezing for many users

TSN Sports is one of the leading sports entertainment companies in Canada. They currently have the rights to the FIFA World Cup streams so it’s obvious that many eyes are on them.

But things didn’t turn out the way we had hoped.

According to reports, many TSN Sports viewers are experiencing problems with the app and claim that it is extremely broken (1,2,3,4,5,6,7,8,9).

Many users report that the application frequently crashes. For some, the playback freezes every few seconds or minutes.

Others are allegedly experiencing audio issues, with some reporting that there is sound during commercials, but the matches are entirely muted.

This makes it exceptionally difficult for viewers to enjoy World Cup coverage. Furthermore, this issue is not limited to any platform, implying that TSN servers may also be affected.

@TSN_Sports your coverage is fine analysis is fine but your app is just terrible and unchanged since last wc why reveal the score before highlights? Why call 7minutes ‘extended’ hl? Why use 2 mins for coming out of tunnel? Please please improve do WC properly! Please!
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Thanks for showing this, as your app crashed constantly, and made me re-watch the same ad every time I tried to get the stream on. Luckily was able to see the Gakpo goal. Not impressed with your streaming.
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The app occasionally displays advertisements even after purchasing a premium subscription (1,2,3,4,5).

Many viewers are irritated because when they refresh the stream after the application crashes, they are forced to watch a commercial.

The frustration gets compounded more when the app crashes as much as it does, during the action, and you can’t reload it quickly since you’ve got 30 secs of ads to get through.
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Unfortunately, there is no official acknowledgment of this issue at this moment in time. So, it’s unclear when a fix will be released for TSN Sports users.

That being said, stay tuned to PiunikaWeb to know if and when there are any further developments regarding the issue.

Note: We have more such stories in our dedicated App Section so be sure to follow them as well.

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