The Division 2 'Paragon Apparel Event' items & premium credits missing, issue acknowledged

The Division 2 is an online-only role-playing game set in the near future. It is the sequel to Tom Clancy’s The Division, which was released in 2016.

In Season 10, players can collect new gear and outfits, as well as tackle new legendary difficulty ‘Strongholds’ missions. This update is free for all owners of The Division 2 Warlords of New York.

It looks like The Division 2 players are facing another issue with the game. Many say that the ‘Paragon Apparel Event’ items and premium credits are missing for them (1,2,3,4,5).

When players of The Division 2 checked in today, they discovered that many items, such as premium credits, textile currency, and apparel cache keys, were missing.

Progress is also not being tracked, as the Apparel Event information says ‘Next Event Cache Key in 4 levels’ both before and after leveling up.

This applies not only to the present event but also to any Apparel items that players have gathered or purchased during the years of playing.

is this why I lost all my I lost all of my apparel event cache keys ? I only had seven to go please fix asap I don’t have time to refarm them again before the end of the event
Source

Just started my game and saw that I lost my premium credit (100 in total) and 1400 textile currency and my apperal cashe keys(5) and also lost progression in the Apperal event…..but I still have clothing items that I obtained from the caches
Source

Some troubleshooting methods, such as uninstalling and reinstalling the game, as well as logging in and out of the account, do not appear to resolve the issue.

The Ubisoft team is already aware of The Division 2 ‘Paragon Apparel Event’ items missing issue and is investigating. However, there are no details on an ETA for the fix yet.

Also, Tom Clancy’s The Division support has recognized the problem and stated that it is being investigated.

We’re heard reports that some players are experiencing issues accessing content in The Division 2. The team is aware of this, and it is currently being investigated.

We apologize for the inconvenience and advise players to relaunch the game if this issue occurs.
Source

We will keep an eye on the situation and update this article as new information becomes available, so keep checking back.

Note: We have more such stories in our dedicated Ubisoft Section so be sure to follow them as well.

Featured image source: The Division 2

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.