Google Pay on Samsung Galaxy Watch 4 not working or unable to add cards after recent update? You aren't alone

Announced at the Galaxy Unpacked event that took place in August last year, the Galaxy Watch 4 is Samsung’s latest smartwatch.

While the device follows the design language of its predecessors, it is the first smartwatch in the lineup that runs on WearOS instead of Samsung’s in-house developed Tizen OS.

Samsung-Galaxy-Watch-4-inline-2

But as is the case with every other smartwatch, users have had some issues with the device in the last months such as the one where Google Pay users were getting ‘Your phone can’t make contactless payments’ error.

And now, Galaxy Watch 4 owners are reporting (1,2,3,4,5) that Google Pay is not working and that they are unable to add cards.

Users say whenever they try to add a card, the app shows an error message that says ‘Couldn’t finish setup to pay in stores.’ You can see in the image below what the error looks like.

Galaxy-Watch-4-Google-Pay-not-working
Source

Cannot add GPay Card to Watch4
Hi all, does anybody witnessed any issues after switching phone? Just a few days ago I switched from Galaxy S21 Plus to Pixel 6 Pro. Conveniently also the new Watch update came along. I have no issues whatsoever adding cards into GPay in the Phone. But get an error message “An error occured, please try again later”. Tried to clear cache, resetting, reinstalling. Nothing worked. Error stays the same. Now I have no idea if it’s phone related or update related? Anyone any experience? Thanks in advance 🙂
(Source)

So i was so excited to get GW4 here in NZ so I could finally use google pay but it won’t even work on my watch. i have updated every app on watch and phone. tried cards from 4 different banks, these cards work fine with Gpay on phone but won’t let me add them on watch. every time error says “couldn’t finish setup to pay in shops. try again later” and i have tried again later many times. not sure what’s going on. don’t see anyone mentioning something like this anywhere before. please help if you know the fix , thanks
(Source)

Unfortunately, both Samsung and Google are yet to comment on the matter. The issue is making many Galaxy Watch 4 owners frustrated since Google Pay is not working.

Also, it looks like some non-watch users are also unable to add cards to Google Pay, one of which is the Pixel 6 Pro.

We hope Google and Samsung work together and soon find out the root cause of the problem. When they do, we will be updating this space to let you know so stay tuned for more information.

Note: We have more such stories in our dedicated Samsung Section so be sure to follow them as well.

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Anurag Chawake

My fascination with technology and computers goes back to the days of Windows XP. Since then, I have been tinkering with OS, mobile phones, and other things. When I am not working on anything, you will find me enjoying video games on some Discord server.