[Updated] Twitter aware some Virgin Media users experiencing playback error (can't watch or play videos) but no ETA for fix, workaround inside

New updates are being added at the bottom of this story…

Original story (published on July 13, 2021) follows:

If you do not live in some remote corner of the Amazonian rainforest, you might have heard of the world’s most popular microblogging platform, Twitter.

While it is quite rare for a service like Twitter to have issues, users sometimes experience some bugs here and there.

In the last few hours, several Twitter users have reported that they are unable to watch videos on the platform. Whenever a user tries to watch a video, they are greeted with a playback error of some sort.

I CANT EVEN WATCH THE VIDEOS ON TWITTER. WHAT SOURCERY IS THIS😭
(Source)

While the issue seems to be affecting multiple internet providers, the majority of users who are getting Twitter video playback error issue seem to be on the Virgin Media network.

The company has acknowledged the problem and says that they are working with Twitter to fix the issue. However, they did not say when it will be fixed.

Having said that, Twitter users on the Virgin Media network were quick to come up with a workaround.

If you are affected by the Twitter video playback error on the Virgin Media network, you can try fixing the issue by disabling the Child Safe Settings on the network or adding Twitter and this link to the list of safe websites.

Are you getting a playback error when watching Twitter videos on the Virgin Media Network? Is the workaround working for you?

Let us know in the comments below!

IST 03:25 pm: Virgin Media support has recently acknowledged the issue where Twitter videos are giving playback error and a fix is expected to arrive soon.

Hi there, very sorry to hear this, we are aware of this issue and have raised it with our IT team so hopefully this should get resolved soon. ^SW
Source

NOTE: There are more such stories in our dedicated Twitter section so be sure to go through it.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.