New updates are being added at the bottom of this story…
Original story (published on May 29, 2021) follows:
Xiaomi has made quite a name for itself by offering some of the most competitive and innovative products around. Heck, the company even ranked no. 24 among the world’s 50 most innovative companies last year.
With massive investments into R&D, Xiaomi has recently diversified its portfolio greatly and diverged into smart home products, air purifiers, laptops, and even electric vehicles.
But of course, its roots still lie in Android software and smartphones, being founded as a smartphone company back in 2010.
And it is in its roots, that the company stands out the most with some of the most cutting edge smartphone offerings in the industry.
The greatest example for this is the Mi Mix Alpha, which although never made it to production due to manufacturing complexities, is an engineering marvel for all to behold.
Its wraparound display that curved around the edges and the fact that it was one of the first 5G phones, made it one of the most attractive concept devices ever.
But even with all its technological capabilities, the OEM has been failing to get one simple thing right – proximity sensors, which is highly ironical, to say the least.
Widespread proximity sensor issues on Xiaomi devices first came into limelight last year with the Xiaomi Redmi Note 9 series.
Affected device owners say the screen turns off during ongoing WhatsApp calls or when listening to audio notes, among other scenarios.
Since then, more devices have joined the Malfunctioning Proximity Sensor Device Club including the likes of the Xiaomi Mi Note 10 Lite, and even the latest devices like the Redmi Note 10 Pro, Poco X3 series, and the Poco F3.
And instead of improvements, things have only worsened with the latest devices as the proximity sensor issues are now affecting regular calls as well wherein the screen fails to turn off even when the phone is put to the ear.
The slew of complaints regarding this problem meant that they just could not go unnoticed. And Xiaomi has indeed promised fixes for almost every affected device with upcoming updates.
Sadly, almost all of the affected devices are still facing the issue. Xiaomi needs to pull its socks up and address this bothersome problem as soon as possible.
After all, calls are what smartphones were built for in the first place.
With that being said, we will continue tracking the issue for further developments as always so stay tuned to PiunikaWeb in the meantime.
Update 1 (June 10)
11:25 pm (IST): Xiaomi has started a questionnaire to investigate proximity sensor issues plaguing Xiaomi Mi 10T/Mi 10T Pro, Mi 10T-Lite/Mi 10i, Mi Note 10 Lite, Redmi Note 10, Redmi Note 10 Pro/Pro Max. Head here for more info.
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