[March 31, 2021: Cox down] Microsoft Teams down, Cox suffers major outage (Connect app for fix ETA)

This story is being continuously updated…. New updates are being added at the bottom…..

Original story (from Feb 18, 2019) follows:

This article is a collection of major outages and service disruptions that happened today…

Bitly outage

Popular URL shorter service Bitly is currently down. If you try accessing the official Bitly website, you’ll either find it inaccessible or the website currently says:

Sorry, but bitly is getting a quick site refresh

Of course, users are taking to social media platforms to share the news.

https://twitter.com/AMummyToo/status/1097438653863919617
https://twitter.com/ThaerI/status/1097437802030157824
https://twitter.com/SRISTIORG/status/1097435309569134597

And some are annoyed:

The official Bitly team hasn’t said anything so far about this site refresh, but we are looking for more details. Will update the story as and when we find more information.

The Bitly status page confirms it’s a major outage affecting Branded Short Domain Redirects, Website (Bitly.com), API, and Metrics. Bit.ly Redirects, however, are working fine.

The company has identified the root cause and is working to fix the problem. Here’s what the status page says:

We are currently investigating reports of major failures

We have identified the issue and are working with datacenter support teams to resolve

Bitly now says they’ve implemented a fix. So the problem should be over soon.

A fix has been implemented and we are monitoring the results

As we can see, the site is back up now as well.

We are now again seeing user reports that say Bitly has gone down for them.

https://twitter.com/longitude_prize/status/1097486451078500353
https://twitter.com/missy_anj/status/1097488084042768386

The official Bitly status page currently says everything is operational. Anyway, we are keeping a close tab, and will continue to offer updates here.

Developing….

HSBC telephone lines not working in UK

We are now seeing reports of HSBC telephone lines not working.

https://twitter.com/markelmes/status/1097484951455440896
https://twitter.com/Vixylyx/status/1097485254980452352
https://twitter.com/kaiserblueeyes/status/1097485210264969217
https://twitter.com/ReportOutage/status/1097486658692362240

The bank has acknowledged the issue.

https://twitter.com/HSBC_UK/status/1097484004994023425
https://twitter.com/HSBCUKBusiness/status/1097489410076143617

Reports of more problems:

https://twitter.com/NicJohnson25/status/1097491397274468358
https://twitter.com/Ali30307276/status/1097491083829956609
https://twitter.com/Nicola_K_Photog/status/1097493460125446144

Developing….

Microsoft Teams down and not working

It’s now coming to light that the Microsoft Teams service is currently down. Users are encountering error 500 while logging into the service.

https://twitter.com/ArufeMichael/status/1097496398847725568
https://twitter.com/wictor/status/1097495418018119681
https://twitter.com/kventil/status/1097495087959982080

Seems to be a worldwide outage:

https://twitter.com/markusalt/status/1097506259400572929
https://twitter.com/_Techniac/status/1097513114185224192

Going by reports, outage could be a limited to some use cases:

https://twitter.com/sannamarilka/status/1097497451097931777
https://twitter.com/pettersh/status/1097495924044115968
https://twitter.com/chadvoller/status/1097500115529592832

We are looking for more info. Keep checking back.

Microsoft has acknowledged the problem:

https://twitter.com/MSFT365Status/status/1097504294570463232

An affected user has shared a potential workaround that has worked in some cases.

Try it out and let us know if it worked for you.

The service is slowly coming back up.

https://twitter.com/LeeWinbush/status/1097533717965426688
https://twitter.com/mohankonuru/status/1097533981858373637

Although there are still intermittent issues.

Another update from Microsoft:

https://twitter.com/MSFT365Status/status/1097549451562954752

Developing….

Cox outage

While Microsoft Teams outage is going on, we are seeing reports for outage as Internet, cable TV, phone and smart home services provider Cox. Here are a few reports:

https://twitter.com/gidget5326/status/1097516578994905088
https://twitter.com/the_deepak75/status/1097516522787033088
https://twitter.com/ReportOutage/status/1097509560624074752
https://twitter.com/workconsultants/status/1097516839096254464

For its part, Cox customer care is confirming area wise outages:

https://twitter.com/CoxHelp/status/1097509760361025536
https://twitter.com/CoxHelp/status/1097515056210890754

Many users are not able to reach customer care as well:

We’re looking for more info, and will offer regular updates here. So keep checking back.

No ETA for fix yet, at least for North Virginia region.

More useful info for affected users:

Some users are now seeing ETA for fix.

Going by reports surfacing on Twitter and Down detector, it appears that COX internet is not working for some as of writing this. Here’s a live outage map:

Down detector conveys Cox is undergoing an outage as of writing this. Here’s the live outage map:

Developing….

Pokemon Go not working

Users of popular game PokemonGo are now reporting an outage of sorts. Apparently, a new update has caused issues. For it’s part, a Niantic rep has confirmed the problem on Twitter.

And here’s official confirmation:

Microsoft Teams is down and not working as of writing this. Downdetector conveys an outage in the US as can be seen in the image of the live map below.

Developing….

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