[Updated: Jan 7] OnePlus 8T reportedly unstable after OxygenOS 11.0.6.7; Videos, Audios, Games stuttering, complain users

New updates are being added at the bottom of this story…….

Original story (published on Dec 30, 2020) follows:

OnePlus 8T has had a pretty rough couple of months following its official unveiling. Many of these issues have been partly attributed to the drastic changes in OxygenOS 11 over previous iterations.

We have been closely following many of these bugs and issues afflicting users of the OnePlus 8T and you can check out our dedicated tracker here.

We have also been following issues and bugs faced by users of OxygenOS 11, OnePlus’ Android 11 custom Android skin and you can check out our dedicated tracker here.

It looks like the woes plaguing this device are far from over as users are complaining of even more issues with their devices now. This, according to affected users of the said OnePlus 8T devices, is following a recent update, OxygenOS 11.0.6.7.

Hi guys,

I got new update today…. After the update, videos got automatically struck and playing continuously….. Can’t able to watch any video. Please see this issue urgently and rectify it soon.
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Is there any option to uninstall last update? Worst experience, Too slow, Every single time my mobile lagging. If I increase volume, YouTube video kept paused. Is there any one face the same issue. Please help me to resolve
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Many of these affected users report of unexplained instability of their devices following this update. According to them, the update results in a lot of slowdown and lagginess experienced throughout the system.

This issue affects almost all aspects of the OnePlus 8T device from the video and music playback, playing both online and offline videos, games, the device’s camera and the system UI.

After the latest OTA update version 11.0.6.7.KB05DA, iam facing the below issues :
1. My phone is freezing in a regular interval like for almost 2 to 3 seconds. If im playing any songs or videos, the freezing is almost like buffering without any loading icon. Touch and screen is unresponsive in that state. said:
2. Apps are crashing at that freezing state for regular interval. Any app that is being opened is getting crashed and showing as APP_NAME isn’t responding. EVEN SYSTEMUI IS NOT RESPONDING AFTER THE REBOOT AFTER INSTALLING UPDATE.

3. If any call comes, because of this issue, the ringtone and call screen is freezing for 2 to 3 seconds.
Customer care said that the update takes time to settle in phone. They also said that wait until tomorrow and if the problem is still there, go to Service center and get it repaired.Is it supposed to be and this is how a No.1 smartphone company solve a issue?

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Luckily, OnePlus has one of the most active community forums and affected users already have a few workarounds to try out on their unstable OnePlus 8T devices.

Some of these suggested workarounds include:

– Toggling battery saver option.
– Recording a short voice note on the default OnePlus recorder app.

Interestingly, this seems to be working to some degree for users with affected OnePlus 8T devices.

When i turn on the battery sever mode it started working normal without any glitch ( using for 1 hours). But when i turn off the battery sever mode OFF it start lagging again.
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It remains unclear what exactly is causing this problem to users of the OnePlus 8T as there are so many other users who have installed the same update on their devices and are not facing any issues.

We shall continue to keep an eye on this story and update as and when we get communication from OnePlus on the issue. Until then, stay tuned to our dedicated OnePlus section.

This issue has been brought to the attention of OnePlus and in response to one of the user complaints, a staff member confirms that the issue has been forwarded to the relevant teams.

Thanks for the logs. I’ve passed on the information to the relevant team and will get back to you in case of any further updates.

Thanks & Regards,
Suhas.
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New reports suggest that OnePlus is planning to roll out a hotfix update to users of OnePlus 8T running on OxygenOS 11.0.6.7. More on that here.

OnePlus has rolled out OxygenOS 11.0.6.8 to OnePlus 8T users in India and North America and OxygenOS 11.0.6.9 in EU that seems to have addressed the issues caused by the previous build.

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