This story is being continuously updated…. New updates are being added at the bottom…..

Just in case you’re trying to get your head around why Uplay isn’t working for you, find solace in the fact that you aren’t the only one facing issues lately. For quick reminder, few hours back Ubisoft officially acknowledged a connectivity issue with Uplay PC, and in some time called the same as fixed.

We’re aware of an issue currently affecting connectivity and are working towards resolving this.

But looks like despite calling the problem being fixed, users are still facing connection issues and say they aren’t able to login or sign in. Here are some reports from Twitter for you to take a quick glance:

@Ubisoft @UbisoftSupport @UbisoftUplay is server down?uplay is not opening.”Service unavailable”
Source

@UbisoftSupport
it says ‘a uplay service is currently unavailable’ when i try to login, is the server down?
Source

Nothing resolved, Uplay still down. And as always, no offline mode for games like Far Cry…thx for taking my money and not let me play the games I bought…..so sick of this online shit.
Source

Users get to see a screen similar to the following one stating “Connection lost: A Ubisoft service is currently unavailable. Please try again later“:

UPlay-PC-connection-Lost

As per Down detector – the service that gives information about outages – Uplay is indeed encountering issues in some areas as can be seen in the following live service outage map:

Uplay-down

There is yet to come an official confirmation from Ubisoft about Uplay’s connection lost glitch. We are keeping a continuous tab on all related developments, and will continuously update this page with relevant cenyerinfo.

Update 1 (Sept 16)

Ubisoft support has officially acknowledged the problem saying:

We are currently experiencing some issues with connectivity on Uplay PC.

Uplay-down

The thread addressing the connectivity issue on Ubisfoft forums has also been updated saying:

Update 14:11 UTC+1 We are investigating another degradation

Update 2 (Sept 16)

The issue has now been resolved.

Update 3 (Nov 26)

Users are facing a similar issue today.

We are looking for more info and will update the story accordingly.

Update 4 (Nov 26)

Uplay PC connectivity issues have been acknowledged by Ubisoft support.

We’re aware of an issue currently affecting connectivity with Uplay PC and are working towards resolving this.

Update 5 (Nov 26)

Maintenance has been scheduled for Uplay for today. So users may experience connection issues at the time of maintenance.

Hey all ! ☀️

? We will be performing a maintenance on #Uplay from 3:00 AM EDT / 8:00 AM UTC.

? Issues to connect to Uplay and/or disconnections from Ubisoft games might happen during the maintenance.

? Expected downtime : 15 mins.

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Dr. Aparajita Sharma
1261 Posts

A budding entrepreneur by profession, and a psychologist by education. As a founding member of PiunikaWeb, I am nurturing this firstborn with my sharp-eyed expertise and even journalistic writing when needed.

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