@CapitalOne just talked to a customer service rep. I have one question Who the heck does a systems update on a Friday at 8 in the morning????? You couldn’t have done this during the night? #AskingForAFriend
— Tendaiskyy (@tendaiskyyy) March 8, 2019
There are new updates that have been added to the bottom of the story…
Original story follows:
Looks like the Capital One bank is affected by an outage today. Customers are taking to social media platforms to share that the bank’s app, online banking, website, and 360 services are not working at the moment.
Here are some reports from Twitter:
https://twitter.com/coasterfan12/status/1104019370857107459
https://twitter.com/tsheriehull/status/1104017644905222144
Going by reports, it appears there’s some sort of system update or maintenance going on.
We are looking for more info on the matter, especially official information from the bank itself. Will be updating this story in real time, so keep checking back.
Update 1
A workaround that you can try to view your balance:
The only way I got it to work was by clicking on creditwise and letting that load up and then closing out of it and then I was able to view my balance
— E. (@lechellefresh) March 8, 2019
Update 2 (August 20)
We are seeing reports of a similar outage today, with some complainants saying the Capital One app, website, and contact numbers are not accessible for them. Even the DownDetector service says Capital One is experiencing issues.
Developing…
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