[April 13] Zerodha Kite login issue erupts again, service down and not working as users flock to customer care contact for help

There are new updates that have been added at the bottom….

Zerodha, which claims to be “India’s first discount broker offering the lowest, cheapest brokerage rates in the industry,” is currently down. Specifically, users are experiencing login issues via kite, which the company describes as its “fast and elegant flagship trading platform.”

Users are taking to social media to complain about login issues. Here are some reports:

We cannot control anything when login issues control our landing into Zerodha. Thanks again for being unavailable.

— Santosh Patel (@santoshbmpatel) February 11, 2019

https://twitter.com/optionsnumbers/status/1094814452359192577

For its part, here’s what Zerodha has said:

You may face an issue logging into Kite. If you’re logged in, you may not see available margins. You can continue to place orders. We are working on having this fixed. We regret the inconvenience

However, users seem to really annoyed:

Just last month, Zerodha had a massive outage. Let’s hope the problem gets resolved as soon as possible. Anyway, we are continuously keeping a tab, and will let you know as and when the issue gets fixed or something newsworthy comes to our notice.

The issue has been resolved, Zerodha says.

Let us know in comments below if you are still affected.

Zerodha is down again. The company has quickly acknowledged the problem, saying they are working to fix it.

More updates on the matter here.

Zerodha is down and not working and service users aren’t able to login as of writing this. Apart from Down detector that conveys the service outage, the following are some of the reports on Twitter:

@zerodhaonline and finally zerodha (kite) server is down for morning trade Thumbs up sasta broker, sasta experience.
source

@Nithin0dha unable to login to zerodha. what’s the point of saving brokerage when your capital is at risk at critical moments when zerodha goes down?
source

@zerodhaonline Is the kite zerodha server down ? Unable to login
source

Zerodha has officially acknowledged the issue saying:

There is a temporary issue with fresh logins on Kite. Order placement, etc., are working fine for logged in users. We are working on having this resolved at the earliest. We regret the inconvenience.

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