Has the scroll wheel of your Logitech MX Master wireless mouse stopped working on Mac? Well, if yes, and you are looking for a way to fix the problem, then I am glad to let you know you are in the correct place, as we have a fix that will most likely work for you.

Not only you, but there are a lot of others facing this issue as well, with some saying the issue cropped up after a recent update. Take a look at what other complainants have been saying:

https://twitter.com/maczepp/status/1079005387951669249
https://twitter.com/dskaggs/status/1076929920390086656
https://twitter.com/joel_krause/status/1075865528374161408
https://twitter.com/adamburdeshaw/status/1075469048845078529
https://twitter.com/techinsider_sv/status/1074761283491323905
https://twitter.com/jan0711/status/1074676721268469760
https://twitter.com/tidot/status/1074611398242697216
https://twitter.com/oqureshi/status/1074267675373780992

Now coming to the solution, here’s what someone posted on the official Logitech forums a couple of weeks ago:

I had the same issue today. Very frustrating! There was a popup screen that came up and I inadvertently clicked deny which didn’t allow the Logitech Options Daemon to run. Once i enabled it and restarted my computer the mouse scrolling function worked again.

On your Mac…Go to

1) Click on the apple icon on the top left corner of the screen

2) Select System Preferences

3) Click Security & Privacy

4) Click Privacy tab

5) Click on Accessibility on the left hand side

6) Click on Logitech Options Daemon

(if it’s greyed out it’s because you have it locked…click on the pad lock on the bottom right of the little window to unlock it).

Hope that works for those who had issues!

logitech-scroll-fix1

A lot of other users confirmed this worked for them. Take a look:

logitech-scroll-fix2

Even on Twitter, many users have shared the workaround.

https://twitter.com/TheExpatDandy/status/1075329406204342273
https://twitter.com/TheExpatDandy/status/1075329409027055618

So there you ago. If you are also facing the same problem, now you know what to do. Try out this fix, and let us know in the comments section below your experience.

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Himanshu Arora
372 Posts

My interest in technology and writing started back in 2010. Since then, I have written for many leading publications, including Computerworld, GSMArena, TechSpot, HowtoForge, LinuxJournal, and MakeTechEasier to name a few. Here at PiunikaWeb, my work involves covering on daily basis the biggest tech stories as well as scoops that you won't find anywhere else.

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