[Updated] Android Auto goes incompatible with Samsung's flagships, Google is looking into it

Update (February 24):

Going by the latest reports, a recent update (Android Auto v3.0.570554) appears to have resolved the issue for some of those affected. So, try updating to check if the problem has been fixed for you as well.

Update (January 05):

The team is actively investigating the matter in question. Following is Google employee Yurrim’s latest post addressing the same:

Apologies for not being able to provide updates here for a while, we were looking at Play-side conditions earlier. Our team is now looking what kind of changes are required from the app

Original story below:

After the recently reported reboots on Pixel 2, Android Auto is now throwing compatibility issues for users of Samsung’s Galaxy S series devices.

Samsung users – mostly S7/S7 Edge and S8/S8+ owners – are reporting on the official Android Auto User Community as well as Twitter that Play store is now displaying “Your device isn’t compatible with this version” error.

https://twitter.com/Harshagautam/status/928956793778159616
https://twitter.com/Andrew06225063/status/926455219843723270
https://twitter.com/AmitMunda1/status/929211782224211968
https://twitter.com/marctapp/status/932627850905243648
https://twitter.com/ramkumarfreak/status/926863664879165442

Even those who had the app installed earlier on their devices are also running into this incompatibility glitch, which we presume may be due to some recent updates.

Considering the rising numbers of troubled users, Google employee Yurrim (also the Community Manager at the official Android Auto help forum) recently addressed those affected. She clearly mentioned that they are inquiring the compatibility problems with the Play Store team.

We are checking with the Play Store team. Let us update this thread when there’s more information to share

The above mentioned comment conveys there might be some issue with the Play Store listings, which the company is trying to figure out. In case you are getting to see the same error on your Samsung device, keep a tab here for further developments, as we’ll post them as and when they occur.

Android Auto User Community

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