Recently, complaints have started pouring in about Google Drive’s desktop client moving files to trash. Specifically, Mac users have encountered this issue, saying that files are being trashed automatically.
For some reason, a file/folder created on Google Drive, after syncing successfully to Cloud, gets moved to Mac’s trash. The problem doesn’t affect storage in Cloud, as users say they can view the file/ folder through the Web client.
The problem came to notice on May 23, 2017 when it was reported for the first time. On May 25, 2017 a Google Drive forums expert addressed the users saying
“I see that multiple users are facing similar issue. I have informed the concerned team to have a look into it”.
She further added on June 13, 2017 that
“Our team is already aware of this and working on it”.
Since then the users await an update.
It is likely that Google is aware of the issue and working on it. If you have been encountering Drive moving your files to trash, rest assured we’ll be the first to let you know, if and when it gets fixed.
Meanwhile, you can try a user-suggested workaround that we have picked up:
Tap on Google Drive icon> Quit> Open Finder> Press commang+shift+g> Put in ~/Library/Application Support/Google (select the correct folders to synchronize) > Hit Go> Rename Drive folder to Drive old> Open Google Drive app> Sign in and let it sync.
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Dr. Aparajita Sharma
1261 Posts
A budding entrepreneur by profession, and a psychologist by education. As a founding member of PiunikaWeb, I am nurturing this firstborn with my sharp-eyed expertise and even journalistic writing when needed.
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